Workplace violence is now categorized as a specific category of violent crime that calls for immediate responses from employers and law enforcement officials.
There are a myriad of factors that contribute to workplace violence. Some of these factors include, anger, …show more content…
The U.S. Bureau of Labour Statistics identified these types as: criminal, customer or client, co-worker, and domestic or personal violence (2007) however the focus will be on Type 4, co-worker or personal …show more content…
Violence at these levels has a greater chance of being detected than the others previously mentioned because there is some form of unusual behavior exhibited (Dillon 2012).
Workplace aggression and violence affect all aspects of the workforce. The emotional, physical, and financial impact of these acts cannot be numbered because so many areas are directly and indirectly affected. By understanding the causes of such violence, employers would benefit from implementing policies and procedures to avoid workplace violence and a strategy of how to handle it effectively should they occur.
Prevention of workplace aggression and violence “requires the creation and sustenance of a positive work culture where people are treated with respect by management and co-workers”. The work culture must have recognition for good work, an environment where conflict is handled appropriately and efficiently (Dillon 2012, p.18).
In order to do this, a committed systemic approach that includes sensitivity training, effective communication, and procedures to be followed as well as consequences for those who fail to