Counseling is a dynamic interaction between counselor and counselee where a counselor adopts certain attitude and uses knowledge and skill to introduce and sustain in the clients learning process of self-expression leading to self understanding, leading to action so that the client changes his behaviour and solves his problems. Counselling is a non-directive talking therapy, which creates a non-judgemental space in order for you to work through your difficulties in a safe therapeutic way. Counselling can empower you, giving you the strength to move towards a happier well-being.
Components of Counselling
Problems to be handled by the Counselor
The problems coming under employee counseling in a hospital setting are
3. Personal Problem
5. Organizational Problem
Unpleasant emotions like fear, anger, and jealousy, which are harmful to the well-being and development of individual employee in hospital setting.
Common personal problems include, housing, transportation, admission of children in schools etc.
Behavioral and Organizational problems
Major organizational problems are lack of group cohesiveness, role conflict, feeling of inequality, role ambiguity, role over load, and lack of supervisory support, constraints of rules and regulations, job mismatch, inadequacy of role authority, absenteeism, job dissatisfaction, labour turnover and job stress.
The benefactors of the counseling practices in hospital setting are;
1. Service staffs
2. Supporting staffs,
3. Administrative staffs,
4. Technical employees
5. Casual employees
The place is the professional setting or an agency or a place at which the counselling practice is carrying on. It can be within the hospital premises or other auxiliary setting, which