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Communication in Management

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Communication in Management
MGMT110
Critical Essay- Communication (interpersonal)
Student: 3668198
Tutorial: Monday 4:30-5:30
Words:1,904

The subject ‘Introduction to Management’ required all students to work in project teams to complete the e-project assessment. After participating in this project it reflected the significance of achieving successful interpersonal communication. This also helped reveal on my personal workplace and evaluate their efforts. Interpersonal communication is a critical component to achieve success with management issues and in this case an effective presentation within the project team or work effectively in employment. This essay will discuss the experience of working within this project team and present an analytical evaluation of how interpersonal communication has been evident.
This essay will discuss ‘the internal environment: culture and diversity’, ‘planning and decision-making’ and ‘managing teams’ and the roles and characteristics of team members. These topics all link to the importance of interpersonal communication. The first analysis details the understanding of interpersonal communication within the internal environment, whilst referring to organisational culture and diversity. The second argument analyses the decision-making and planning within organisational structures. Also the overall importance of interpersonal communication within projects teams, workplaces and situations.
The elements of organisational culture can be a difficult factor that is part of managerial roles to confront. Organisational culture is “a set of beliefs, values, and assumptions that are shared by members of an organisation” (Gregory et al 2009, p 673). As part of a team with students from other cultures and domestic, communication issues are expected to be presented due to the assorted character of each member. At the organization of this group a detailed outline of communication should have been classified. Communication was providing each other with contact



References: * Davidson, P, Simon, A, Woods, P and Griffin, R (2009) Management Core Concepts and Applications, John Wiley and Sons, Queensland Australia. * Donohue, W and Kolt R (1992) Managing Interpersonal Conflict, SAGE, London. * Gregory, B, Harris, S, Armenakis, A and Shook, C. 2009 ‘Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes’, Journal of Business Research, Vol 67, no 7, pp 673-679. * Quinn, E. 1988 ‘Beyond Rational Management’, Northern Ontario Business, Vol 9, no 3, p 30. * Kramar, R. 1998 ‘Managing diversity: beyond affirmative action in Australia’, Women in Management Review, Vol. 13, no 4, p 133. * King, D and King, L. 1990 ‘Role Conflict and Role Ambiguity: A Critical Assessment of Construct Validity’, Psychological Bulletin, Vol 107, no 1, pp 48-64. * Amason, C. 1996 ‘Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: resolving a paradox for top management teams’, Academy of Management Journal, Vol 39, no 1, pp 123-148. * Cox, T and Blake S. 1991 ‘Managing cultural diversity: implications for organisational competitiveness’, Academy of Management Executive, Vol 5, no 3, p 45. * Fraser, A and Neville, S (1993) Teambuilding, Spiro Press, London.

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