October 22, 2011
I worked in a medium sized group in a self-help department in a special unit that worked with the vulnerable population of lone parent families. Most of these parents were female, between the ages of 16 years and 24 years who were on social assistance, had not completed high school and were without familial support. These youthful mothers were referred to the agency through various channels: (1) child protection workers, (2) long term ward (foster care) workers, (3) medical personnel, (4) relatives or friends, or (5) self-referral. Unless the referral was from a child protection worker, participation within our program was voluntary. The length of time in the program averaged one year. Some of the young mothers stayed with the program for 5 years or more, depending on their level of need and the number of pregnancies that they had. The workers often commented that the very nature of the helper role that had developed through time in the unit took on a pseudo big sister or mother role. We were encouraged to be involved with a client as much as our time allowed in relation to our perceived need of that client.
The unit program for the young mothers offered in-home parenting education and support through facilitation of parent support groups, transportation to medical appointments and any other appointments that the social worker deemed necessary advocacy in the areas of housing, financing, medical appointments, bus ticket allocation, partner relationships and teacher-parent meetings for school-age children. Depending on the worker's determined need of the client, a worker might see the client once a month, once every 2 weeks, once a week, and sometimes in a crisis, every day until the crisis was resolved. Some clients telephoned every day for various reasons, but often for support and socialization.
Meeting clients in one's office was discouraged for reasons of confidentiality, particularly around adoption