Case Study - Decisions, Decisions
CASE STUDY – DECISIONS, DECISIONS | MODULE 5 | | | Austin Lynch | | |
1. Use the decision-making model (page 196) presented in the chapter to map the decisions being made in these situations. Identify how, where, and why different decisions might be made.
The following explanation is structured based on the decision making model: Define the problem (A), Analyze Alternatives (B), Make a Choice (C), Take Action (D), Evaluate Result (E). For each of the steps in the decision-making process, I will list each situation in order (1-4) stated in Case 9, W-115. A. Define the Problem 1. A woman decides not to wear her engagement ring to a job interview. 2. To combat rising healthcare costs, executives want to implement an anti-smoking and wellness campaign; employees are required to take health-risk assessments or face additional financial medical coverage costs. 3. An exceptional female salesperson learns that she is being paid 20% less than male employees that perform the same tasks. Should she address the wage discrimination with her superiors? 4. Wal-Mart executives publicly release employee annual bonus figures.
B. Analyze Alternatives 1. She could wear her engagement ring and not be concerned about differential treatment. 2. CEOs can continue with the healthcare coverage premiums that were previous in place, where all employees pay an equal amount whether they smoke or not. 3. The female employee could demand to be paid the same amount as male salespersons, based on her performance. 4. Wal-Mart could have not disclosed the financials of their employees’ bonuses, keeping the information private would not publicly show their commitment to their employees and the way that they distribute revenues.
C. Make a Choice 1. The women interviewee decided to not wear her ring in fear of negative perception of her professional presence and assumptions of her personal life. 2. Scotts’ CEO made the
Cited: John Schermerhorn, R. (2011). Organizational Behavior. (12th ed.). John Wiley & Sons. Print. “The Decision Making Process.” (page 196-197).