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Buzz Marketing

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Buzz Marketing
BUZZ MARKETING

INTRODUCTION

There is no doubt that the implementation of positive Buzz marketing can lead to great results for brands, products and services. This is largely due to the impact that word of mouth marketing can have when one individual spreads information about a brand across internet blogs in the technologically driven era. However, before dissecting the impact of Buzz marketing and the channels in which buzz marketing is received, it is important to understand the exact role of buzz marketing from a promotional perspective.

DEFINITION

It is fair to say that the ‘Buzz’ – created through word of mouth - represents the process by which information of a specific brand, product or service, is transmitted from one individual to the next. While this process can be set up by marketers to ensure that products are subject to Buzz, there is a belief that Buzz Marketing is completely out of a company’s control: “Buzz marketing is something that takes on a life of its own. I do not know that you can create it, but you can put your brand in a position to take advantage of grassroots opportunities” (Littman, 2008, pg 19). Littman’s diagnosis of Buzz marketing helps us gain a greater definition of the process itself. It appears that Buzz marketing is better understood as the public’s response to the qualities and functions of a product, brand or service, rather, than the deliberate plan of a marketer. Littman further suggests that Buzz Marketing is “getting the media talking and saying nice things about your brand” (Littman, 2008, pg 18).

PROCEDURES AND EXAMPLES 'marketing tactics vs beyond marketers control '

Littman’s article gives the illusion that Buzz Marketing in beyond the control of the Marketers, there has been instances where by companies have been successful in encouraging the Buzz amongst its consumers. Dye speaks of the myths surrounding Buzz Marketing, by questioning that “Buzz just happens” (Dye, 2000, pg 142). To counter



Bibliography: Redefining the product life cycle: the five-element product wave Business Horizons, Sept-Oct, 1996 by Chuck Ryan, Walter E. Riggs Day, George S.Journal of Marketing; Fall81, Vol. 45 Issue 4, p60-67, 8p 1981 Jan2008, Vol. 86 Issue 1, p78-93, 16p, 1 Color Photograph, 1 Illustration, 1 Diagram, 1 Graph, 1 Map Porter, Michael E , Harvard Business Review; Mar/Apr79, Vol. 57 Issue 2, p137-145, 9p, 1 Diagram Porter, Michael Lings, I.N & Greenley, G – “Journal of Strategic Marketing: The impact of internal and external market orientation on firm performance,” Taylor and Francis, Queensland University of Technology, 2009 Mitchell, C - “Selling the Brand Inside” Harvard Business Review, 2002 Rosenbluth, H – The Customer Comes Second – William Morrow and Company, Inc, New York, 1992 Wieseke, J & Ahearne, M - “The Role of Leadership in Internal Marketing” American Marketing Association, Journal of Marketing, 2009 Dye, R “The Buzz on Buzz” – Harvard Business Review, 2000 Littman, M “Creating a Buzz,” – Chain Header, 2008

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