Business Manageent

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Course: Business Communication & Etiquette
Q 1. When Shanaya Malkan boarded her Air India flight to London in Mumbai, she was seated in the middle of an unkempt person who apparently had not bathed recently on one side and a baby crying on the other. The person in front of her immediately reclined his seat. Shanaya knew she would not be comfortable in making the seven hour long trip under these circumstances. What can Shanaya do to make the trip more comfortable?
Q 2. Ms. Anjali Chaturvedi is the head of the sales division in Fedington Technologies. Whenever she asks for feedback during the departmental meetings, she blasts anyone offering criticism which causes her sub-ordinates to agree to everything she says and not voice their true opinion on the way they manage their functioning. You want to talk to her about it , but what should you say ? List some of the points that you would like to make with when you would discuss this issue with her. Course : Corporate Social Responsibility
Case Study:
You have been recently appointed as a CEO of the software giant company having its presence in 25 Countries. Your major customers, employees and other stakeholders are in India. You have been investing heavily as a CSR activity in the Polio eradication campaign in association with Government of India. The success rate for polio eradication has been really good. The government of India appreciates you for the contribution in the noble cause and says that they don’t need your financial support for the same, as GOI can manage the limited expenditure for the same. You have to decide the new areas of spending in CSR activities.
1. Which CSR activities you would undertake in India? Give suitable reason and justify your answer. (10 Marks)
2. Explain in detail the planning, developing and implementation stage with respect to the new CSR activities? (10 Marks)
3. “CSR is government’s job so company should stay away from it”– Explain your view point on the

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