Business Communication: Exam Paper

Business Communication
Examination Paper : Semester II
Section A: Objective Type (30 marks)
Part one:
Multiple choices:

1. __________is an essential function of Business Organizations:
a. Information
b. Communication
c. Power
d. None of the above
ANSWER: Communication
2. Physiological Barriers of listening are:
a. Hearing impairment
b. Physical conditions
c. Prejudices
d. All of the above
ANSWER: All of the above
3. Which presentation tend to make you speak more quickly than usual:
a. Electronic
b. Oral
c. Both ‘a’ and ‘b’ N
d. None of the above
ANSWER: Oral
4. What is the main function of Business Communication:
a. Sincerity
b. Positive language
c. Persuasion
d. Ethical standard
ANSWER: Persuasion
5. The responsibilities of the office manager in a firm that produces electronics spares is:
a. Everything in the office runs efficiently
b. Furniture and other equipment in the office is adequate
c. Processing all the incoming official mail and responding to some
d. All of the above
ANSWER:All of the above
6. Labov’s Storytelling Model based on:
a. Communication through speech
b. Language learning
c. Group Discussions
d. None of the above
ANSWER:Communication through speech
7. Diagonal Communication is basically the:
a. Communication across boundarieCommunication through speech s
b. Communication between the CEO and the managers
c. Communication through body language
d. Communication within a department
ANSWER:Communication between the CEO and the managers
8. How to make Oral Communication Effective?
a. By Clarity
b. By Brevity
c. By Right words
d. All of the above
ANSWER: All of the above
9. Direct Eye contact of more than 10 seconds can create:
a. Discomfort & Anxiety
b. Emotional relationship between listeners and speakers
c. Excitement
d. None of the above
ANSWER:Discomfort & Anxiety
10. Encoding means:
a. Transmission
b. Perception
c. Ideation
d. None of the above
ANSWER: Transmission

Part Two:
1. Define Communication. How can you classify Communication?
Ans)