AUTOMATED SUPERMARKET SYSTEM

Topics: System, Customer service, Information system Pages: 8 (769 words) Published: October 3, 2013
AUTOMATED SUPERMARKET SUPPLY SYSTEM
Results

Introduction

The Architecture below represents the system, including 5 sub-systems. For Each sub-system the functions and time-budget is specified. Mentioned budget times are derived from obtained statistics about a standard supermarket procedure (e.g. common errors, number of products, supplier dependency). Besides statistics there have been made some assumptions to define budget times. Proposed times are guidelines for future project phases. The times are shown above the sub-systems.

On this poster you will find the system solution to the
following problem: Design an automated supermarket
supply system. This meant analyzing the current situation
and its problems to engineer a system that solves these
problems.
The current situation was analyzed by interviewing grocery
clerks, contacting supermarkets and conducting internet
research. A model of the current system was made.

Distribution

164s

Receive
& Return

In a supermarket several stakeholders are involved: purchaser of the system (supermarket),
producer of the system, customers, supermarket employees and the distribution centres. The system must be an improvement for all stakeholders, employees ought to be able to use the system and it has to ensure

the safety of employees and customers. Supplies of the warehouse and the shelves should automatically be replenished
according the ‘First in–First out’

100s

175s

Transfer
26s

Shelf
Stocking

Storage

Objectives
principle. Therefore the system
must be able to process different
sizes and amounts of products
in low transit times, keep track
of their positions within the
system and be able to respond
to errors made by customers
or personnel. Waste, damaged
goods and return streams are
processed, gathered and delivered to an external system. The supermarket must always guarantee high quality and high service to customers and the way of shopping should not to be
changed.

Method
Different diagrams and structures are made to ensure all requirements and functions are accomplished and measurable. Functions have been defined and grouped in subsystems, using the requirements. The relations between the subsystems are minimized and displayed in the N2 diagram below.

Container

Container

Receive &
Return

Colli

Product

Transfer

Product

Product

Shelve
stocking

Information

Product
Instructions

Colli

Product Line

Communication Line

Functions:
Sort products
Retour products
Unload container
Transfer information to software system
Transfer products between
sub-systems
Receive information from software system

Recover misplaced products
Stacking shelves according to
FIFO standard
Give specific customer support
Transfer/recieve information
from software system
Checkout product
Record amount of products by
category, status and position
Determine when products
have to be transfered between
subsystems
Send decisions/information to
subsystems

Store different types of products (physically)
Offer/recieve products from/to
the transfer system
Receive/transfer information
In general
from/to software system
Transport waste to external
system

Information
Information

Storage

Instructions

Instructions

Information
system

This diagram relates the variety of
subsystems through their interfaces. It also shows by which interfaces the system relates to the distributor, management and customer, which are defined as outside world
and greyed out in the diagram. The
workings of this outside world are
not subject to the design process,
and its interfaces are considered as
given. Reading the diagram (clockwise) gives insight in how goods and information flows through the
system and, subsequently, if these
flows are consistent and complete.

Products

Information

Products

Customer in the
Outside World

Info.
Sytem

Sorting the products when...
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Essay about Login/Logout System
  • Automated Inventory System Essay
  • automated payroll system Essay
  • Automated Library System and Integration of Automated Library System Essay
  • Automated greenhouse monitoring system Essay
  • Essay about Automated Public Catalog System
  • automated enrollment system Essay
  • Automated Inventory System Essay

Become a StudyMode Member

Sign Up - It's Free