Active Listening

Listening: “Active listening is a communication technique used in counseling, training, and conflict resolution. It requires that the listener fully concentrates, understands, responds and then remembers what is being said.” (Active listening, n.d.)
In business, active listening would be a valuable skill to have in many situations. For example, conflict resolution. A situation may arise where competing perspectives on how to solve a particular problem are available. Being able to actively listen as each perspective is detailed will provide a greater understanding to compare both sides.
A website that could help educate yourself on active listening techniques can be found at https://www.mindtools.com/CommSkll/ActiveListening.htm.
Assertiveness:
Providing enough positive facts to convince someone to do business with you will enable your organization to grow.
A website that could help grow your powers of persuasion is http://www.forbes.com/sites/jasonnazar/2013/03/26/the-21-principles-of-persuasion/#56176bc753be
Interviewing: “[having] a formal meeting in which one or more persons question, consult, or evaluate another perso” (Interview, n.d.)
Interviewing is a crucial skill that will be needed to assure that you hire the correct people for your team.
A website that may improve your interviewing skills is http://www.uxmatters.com/mt/archives/2011/01/developing-your-interviewing-skills-part-i-preparing-for-an-interview.php
Coaching: “is a form of development in which a person called a coach supports a learner or client in achieving a specific personal or professional goal.” (Coaching, n.d.)
Coaching team members will help them increase their skill set and enable their team to grow.
A website that may help improve your coaching is http://www.eremedia.com/tlnt/5-coaching-skills-that-every-manager-needs-to-have/
Retrieved from http://www.negotiations.com/articles/negotiating-skills/
Feedback (n.d.) oxforddictionaries.com Retrieved May 5, 2016 from http://www.oxforddictionaries.com/us/definition/american_english/feedback Developing Feedback Skill (2010) Retrieved from http://www.hrwale.com/performance-management/giving-feedback/
Persuasion (n.d.) oxforddictionaries.com Retrieved May 5, 2016 from http://www.oxforddictionaries.com/us/definition/american_english/persuasion?q=Persuasion Jason Nazar (2013) The 21 Principles of Persuasion. Retrieved from http://www.forbes.com/sites/jasonnazar/2013/03/26/the-21-principles-of-persuasion/#56176bc753be Interview (n.d.) dictionary.com Retrieved May 5, 2016 from http://www.dictionary.com/browse/interview
Coaching (n.d.) Retrieved from https://en.wikipedia.org/wiki/Coaching Mia Northrop (2011) Retrieved Developing Your Interview Skills, Part 1: Preparing for an Interview. from http://www.uxmatters.com/mt/archives/2011/01/developing-your-interviewing-skills-part-i-preparing-for-an-interview.php Martha Duesterhoft (2013) 5 Coaching Skills That Every Manager Needs To Have. Retrieved from