3 R's of Employee Retention
Retaining Your Employees
Using Respect, Recognition, and Rewards for Positive Results
A Fifty-Minute Series Book
™
Learning Objectives For:
RETAINING YOUR EMPLOYEES
The objectives for Retaining Your Employees are listed below. They have been developed to guide you, the reader, to the core issues covered in this book.
THE OBJECTIVES OF THIS BOOK ARE:
❑ 1) To communicate the importance of keeping employees— and keeping them satisfied ❑ 2) To introduce “the three Rs” of employee retention—respect, recognition, and rewards—and explain what each entails ❑ 3) To convey why respect is essential to keeping employees ❑ 4) To provide tools for readers to assess current efforts ❑ 5) To empower the reader to immediately begin improving the workplace
ASSESSING YOUR PROGRESS
In addition to the learning objectives above, Course Technology has developed a Crisp Series assessment that covers the fundamental information presented in this book. A 25-item, multiple-choice and true/ false questionnaire allows the reader to evaluate his or her comprehension of the subject matter. To buy the assessment and answer key, go to www.courseilt.com and search on the book title or via the assessment format, or call 1-800-442-7477. Assessments should not be used in any employee selection process.
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About the Authors
Barb Wingfield, founder of Morale Builders, works with businesses to provide a fresh approach to employee retention, and with owners and managers who want to keep their best people. She presents keynotes and seminars throughout the United States. She is a member of the National Speakers Association and the National Association for Employee Recognition. She is the author of Reasons to Say WOW!!! A Celebration of Life’s Simple Pleasures, and has authored many published articles on employee retention and related topics. She is excited to hear about what has worked for you—and what hasn’t—in keeping employees. You can reach her by email at
Using Respect, Recognition, and Rewards for Positive Results
A Fifty-Minute Series Book
™
Learning Objectives For:
RETAINING YOUR EMPLOYEES
The objectives for Retaining Your Employees are listed below. They have been developed to guide you, the reader, to the core issues covered in this book.
THE OBJECTIVES OF THIS BOOK ARE:
❑ 1) To communicate the importance of keeping employees— and keeping them satisfied ❑ 2) To introduce “the three Rs” of employee retention—respect, recognition, and rewards—and explain what each entails ❑ 3) To convey why respect is essential to keeping employees ❑ 4) To provide tools for readers to assess current efforts ❑ 5) To empower the reader to immediately begin improving the workplace
ASSESSING YOUR PROGRESS
In addition to the learning objectives above, Course Technology has developed a Crisp Series assessment that covers the fundamental information presented in this book. A 25-item, multiple-choice and true/ false questionnaire allows the reader to evaluate his or her comprehension of the subject matter. To buy the assessment and answer key, go to www.courseilt.com and search on the book title or via the assessment format, or call 1-800-442-7477. Assessments should not be used in any employee selection process.
iv
About the Authors
Barb Wingfield, founder of Morale Builders, works with businesses to provide a fresh approach to employee retention, and with owners and managers who want to keep their best people. She presents keynotes and seminars throughout the United States. She is a member of the National Speakers Association and the National Association for Employee Recognition. She is the author of Reasons to Say WOW!!! A Celebration of Life’s Simple Pleasures, and has authored many published articles on employee retention and related topics. She is excited to hear about what has worked for you—and what hasn’t—in keeping employees. You can reach her by email at