Course Note

Topics: Toyota Production System, Poka-yoke, Shigeo Shingo Pages: 3 (751 words) Published: July 3, 2013
Poka-yoke (ポカヨケ?) [poka yoke] is a Japanese term that means "mistake-proofing". A poka-yoke is any mechanism in a lean manufacturing process that helps an equipment operator avoid (yokeru) mistakes (poka). Its purpose is to eliminate product defects by preventing, correcting, or drawing attention to human errors as they occur.[1] The concept was formalised, and the term adopted, by Shigeo Shingo as part of the Toyota Production System.[2][3] It was originally described as baka-yoke, but as this means "fool-proofing" (or "idiot-proofing") the name was changed to the milder poka-yoke. More broadly, the term can refer to any behavior-shaping constraint designed into a process to prevent incorrect operation by the user.[citation needed] Similarly, a constraint that is part of the product (or service) design is considered Design for Manufacturability or Design for X. A modern Poka-Yoke application is when a driver must press on the brake pedal (a process step, therefore a poka-yoke)) prior to starting an automobile. The interlock serves to prevent unintended movement of the car. An additional poka-yoke would be the switch in the car's gear shift that requires the car to be in Park or Neutral before the car can be started. These serve as behavior-shaping constraints as the sequence of "car in park (or neutral)" and/or "Foot on brake" must be performed before the car is allowed to start. Over time, the driver's behavior is conformed with the requirements by repetition and habit. Poka-yoke is a technique for avoiding simple human error in the workplace. Also known as mistake-proofing, goof-proofing, and fail-safe work methods, poka-yoke is simply a system designed to prevent inadvertent errors made by workers performing a process. The idea is to take over repetitive tasks that rely on memory or vigilance and guard against any lapses in focus. Poka-yoke can be seen as one of the three common components of Zero Defect Quality Control performed by Japanese companies (source...
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