******** Diagram *********
The above model demonstrates the principal element of Value Chain Analysis for an organization such as
Easyjet. The integration of the above elements ultimately delivers great margin potential and thus the ideal high profitability status.
I will provide a detailed analysis of this model to highlight the core capabilities of Easyjet:
Infrastructure
������ Main headquarters based in Luton.
������ Provides excellent communication with motorways, railway lines and bus access
������ Low overheads
������ Paperless office
������ No ticketing system with posted ticket
������ Simple distribution channel management (through the Internet or call centers)
������ Low airport costs (minimal time of aircraft on the ground), thus achieving economies of scale
������ Financial resource investment initially supported by Haji-loannou
HR Management
������ Haji-loannou, high profile entrepreneur (shipping tycoon background),
������ Hands-on-approach from Haji-loannou - looking for opportunities to diversify and expand,
������ Innovative marketing terms for marketing communications to date.
Technology Development
������ Booking through the Internet (higher margins, with a more manageable, simplistic system)
������ Strong reputation for being an airline where bookings are made via the phone or Internet.
Procurement
������ Easy purchase system in place for flight bookings
������ Negotiated low cost airport fees
������ Simple staff uniforms
������ No tedious ticketing system in place
Below you will find a commentary on how these key elements are also integrated into the Easyjet business and further, how the strengths can be used to develop and extend the Easyjet brand.
Inbound Logistics
������ Excellent communication system in place at airports and easy flight booking policy/payment methods convey an image of convenience – a key benefit to consumers
Operations and Outbound Logistics
������ Good marketing