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Starbuck's Service offerings

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Starbuck's Service offerings
Starbucks 1

Starbucks Service Offerings

Shiloh Newbound

Srv 301

Alex Hosch

December 28, 2013

Starbucks 2

Starbucks Service Offerings

Starbucks was established in 1971 and is now a multi billion dollar

a year company. Their mission statement is “To inspire and nurture

the human spirit-one person, one cup of coffee and one neighborhood

at a time” (Smith, 2013). This company has 20,891stores and is

located in 62 countries. Starbucks is the largest coffeehouse in the

world. They have taken the experience of coffee to a new level. On a

daily basis they offer coffee, lattes, fruit smoothies and more. Around

the holidays they bring out new beverages such as Gingerbread Latte

and Peppermint Mocha. Not only does Starbucks offer gourmet

beverages, they now offer a full breakfast and lunch menu. Starbucks

also offers free WIFI to their customers and their lounge area is set-up

with couches and lounging chairs to give their company the best

experience possible. Starbucks is a rapidly growing company and have

set themselves apart from other coffeehouses.

Starbucks is a well-established coffeehouse. They have recently

expanded their menu to include breakfast and lunch options. In

addition to this Starbucks offers an extensive beverage selection.

Some of these drinks include coffee, lattes and fruit smoothies. This

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company prides itself in customer service. This company also provides

free WIFI for their customers. To make the customer more

comfortable their lounge include couches, lounging chairs and some

locations have fireplaces.

“ A target market is simply the market or submarket at which the

firm aims its marketing messages” (cahill, 1996). Starbucks primary

target market is people between the ages of



References: Cahill, D. (1996). Hit target market with your best shot. Marketing News, 30(24), 7. Retrieved from http://search.proquest.com/docview/216329543?accountid=32521 Forbes. "Starbucks Winning Strategy." Starbucks and McDonalds Winning Strategy. N.p., 2012. Web. 28 Dec. 2013. Smith, Jim L. "Strategicmanagement.com." Sstrategicmanagementinsight.com. Unknown, 2013. Web. 28 Dec. 2013.

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