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Social Media in Communication Management

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Social Media in Communication Management
NM2203
Social Media in Communication
Management

Lecture 1: Introduction to Social Media!
Dr. Tracy Loh
14 Aug 2014

Today’s Lecture



Module overview!



Assignments/grading criteria!



Group project!



Introduction to social media

Social Media in Communication Management
Communication
Management

Advertising

Public Relations

Course Description


Focus is on the dynamics and management of social media in relation to communication management i.e. the advertising and public relations industries!



Theoretically driven, looking at the strategies and practices that govern the usage and application of social media in organisations in order to achieve organisation’s goals!




Concept focused, rather than application/platform focused!

Module is complementary yet independent from NM3215
Advertising Strategies and NM2219 Principles of Comm Mgt

Course Goals


At the end of this module, you will be able to:!


Understand how social media works and how it fits into the overall media landscape!



Devise and manage social media strategies and campaigns!



Evaluate the effectiveness of social media campaigns!



Understand the theoretical underpinnings of social media behaviour!



Understand the implications that the use of social media has for the industry as well as for society in general!



Examine from critical and practical angles the social, economic and business impacts of social media

The Team



Lecturer: Dr Tracy Loh (loh.tracy@nus.edu.sg)!



Teaching Assistant: Mr Derrick Ng (derrick@nus.edu.sg)

Lecture Etiquette


Respect and consideration!


Arrive on time!



NO TALKING DURING LECTURE !



Turn off mobile phones!



Refrain from social media distractions during class i.e. no text messaging or OM-ing or Facebooking or Tweeting or posting on
Hardwareforum or Stomp-ing or…!

Expectations


Come prepared

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