Service Request SR-rm-022 paper part 1
Stakeholders and sources of information The first order of business for information collecting would be to identify the stakeholders for the new system. The stakeholders are the people who will be directly affected by the new system. While it is true that this is a Human Resources system and it will technically affect every employee in the company as it will contain sensitive information about employees and controls the payroll systems so the employees can be paid, the stakeholders are actually the people who use the system on a regular basis. These stakeholders will be the primary people from which information for the requirements of the system will be collected. Below is a list of the stakeholders that must be interviewed for the new systems requirements:
Hugh McCaughley – Riordan manufacturing Chief Operations Officer. He must be included as he oversees all operations and systems of Riordan Manufacturing. He will have the greatest knowledge of the human resources system currently in place and all other systems in the company.
Yvonne McMillian – Director of Human Resources for Riordan Manufacturing. Her knowledge of the overall workings and requirements of the entire human resources system currently in place will be valuable. She understands how the human resources department works and what needs it has in regards to the system and information access.
References: Havelka, D., & Sooun, L. (2002, April). Critical success factors for information requirements gathering. TechRepublic, (), . Retrieved from http://www.techrepublic.com/article/critical-success-factors-for-information-requirements-gathering/ Turbit, N. (2005, June). Defining the Scope of a Project. The Project Perfect white paper collection, (), . Retrieved from http://www.projectperfect.com.au/downloads/Info/info_define_the_scope.pdf Valacich, J. S., George, J. F., & Hoffer, J. A. (2012). Essentials of System Analysis and Design (5th ed.). Retrieved from The University of Phoenix eBook Collection database.