This paper includes information about a process (University of Phoenix, 2010, Syllabus) completed daily. A flowchart represents activities in a process. A flowchart is also included in this paper. A key element of operations strategy is the activities involved in process design (Chase, Jacobs, & Aquilano, 2006). A metric used to measure the process and factors that affect the process are also included. Process Explanation
The process included in this paper is interesting because the process has been in use for five years. The practice of this process seems to improve the completion of the activities and the outputs. This processes has never been analyzed or measured. I am interested and excited to learn where improvements might aid productivity and quality.
This process includes the activities needed to attend, complete, and earn a good grade in a class at University of Phoenix Online. Grouping the activities on the flowchart represents the relationships of the activities. This fact also makes the flowchart more clear and easily understood.
The process begins with reading the syllabus and ends with study for the final exam. Study for the final exam is considered a separate process. Each week the process is the same but the outputs change. The process begins again with each new class. The flow chart file, separate from this paper but imbedded as an object and linked to this paper, submitted as well as the file for this paper. Flowchart
Flowchart 1. UOP Schoolwork. Shaffer, L. (2011).
Factors Affecting Process Design
Need birthed this process. Time is a major consideration of the design. Time management skills improved aided by this process. I needed a system to ensure work completion on time. Time also affects the process depending on how much time is available to work on activities. "Many people spend their days in a frenzy of activity, but achieve very little because they are not concentrating on...
References: Aquilano, N. J., Chase, B., & Jacobs, R. F. (2006). Operations management for competitive advantage. Retrieved from the University of Phoenix eBook Collection database.
Miller, S. (2008). How time metrics contribute to employee productivity. Retrieved from http://ezinearticles.com/?How-Time-Metrics-Contribute-to-Employee-Productivity&id=1275870
Mind Tools. (2010). Time management skills – Start here! Work smarter. Improve time utilization. Retrieved from http://www.mindtools.com/pages/article/newHTE_00.htm
University of Phoenix. (2010). Course syllabus. Retrieved from University of Phoenix, OPS/751--Operational Strategy course website.
Please join StudyMode to read the full document