Riordan Manufacturing
OPS 571
Professor
Riordan Mission Focus: exceeding ISO 9000 standards
ISO 9000’s 8 quality management principles
Customer focus
Leadership
Involvement of people
Process approach
System approach to management
Continual improvement
• Factual approach to decision making
• Mutually beneficial supplier relationships
ISO 14000 – Not certified? Potential barrier to international trades/exports Six Sigma DMAIC for process design improvement
Define - Area of improvement: plastic waste reduction and shift toward recycling. Measure - Reduction in HDPE purchased based on output and reduction of waste removal charges versus cost of resources required to operate the recycling program.
Analyze - Most likely cause for …show more content…
Products that hit the ground should be considered contaminated and should not be put into recycling operation. Test to see if more defects are occurring after use of recycled plastics.
Control - Enforce recycling policy among employees, specifically with regard to sources of contaminants. Maintain defect counts to ensure the process is functioning as it should within acceptable ranges.
Continuous process improvement requirements:
The continued use of ISO 9000 standards
The adoption of ISO 14000 standards
Six Sigma training for employees
Usage of TQM tools
References
Apollo Group Inc. (2014). Riordan Manufacturing. Retrieved from https://ecampus.phoenix.edu/secure/aapd/CIST/VOP/Business/Riordan/Ops/SupplyC hain.asp?hangzhou
ASQ (2004). Gantt Chart: Retrieved from: http://asq.org/learn-about-quality/projectplanning-tools/overview/gantt-chart.html
Brighthubpm.com (2012) Brighthubpm.com. Retrieved from http://www.brighthubpm.com/project-planning/125119-guide-to-the-different-roles-andresponsibilities-in-project-management/ Total Quality Management (2012). Retrieved from: