B. The problem between the IT and other bank’s business unit can be addressed with minor adjustments. It is just a matter of clearly stating the request to the IT, by telling them specificity what they need from then and how they need it to be done. Moreover, if the IT department needs new development to help contribute to the business strategy, it could be done without drastic change in the organization structure, which is not needed.
C. In this case, the issue is at the internal environment level because there is not a clear communication between the other bank’s units and the IT department. This would influence my decision in a way that a win-win situation, both sides needs to be understood by the other and what they need in this case a is creating a trusting culture and relationship for the department to work together. The department need to increase their coordination level and must adapt tochanges.
The technological factor that would