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management Information System
Institute of Business Administration
Jahangirnagar University
Weekend MBA Program
BUS 511: Management Information System
Semester: Summer 2013

Case Analysis On:
How FedEx Works: Enterprise Systems
And
UPS Global Operations with the DIAD IV

Submitted To:
Mohammad Anisur Rahman Assistant Professor

Submitted By:
Mikhael Novo Biswas
ID: 201203049
Ashura Tahrimi
ID: 201202042
Md.Abdullah Al Mahmud
ID: 201203096
Mst. Nazma Parvin
ID: 201201047
Md. Ashraful Hossain
ID: 201301043

Date of Submission: Friday, June 07, 2013

Group Work Methodology and Weightage
Group members gave full feedback on both cases through email and then all the feedbacks are compiled into one. Based on that we all participated equally (20% each) into this task.
Limitations

This task needed more face to face discussions.
Group members live far from each other.
Time constrain.
Online help was not much available.
Deep understanding of information and analysis are required.

FedEx
How FedEx Works: Enterprise Systems
1. List the business processes displayed in the video.
As displayed in the video,
First, a FedEx agent picks up a package and scans it, entering it into the system under a unique identification number.
It is then transferred into a hub, or sorting center, via a truck containing other similar packages.
Once it reaches the nearest sorting center, the packages are stored via a system on conveyor belt. Then, paddles nudge the packages onto different slides depending on the eventual destination. Some packages require manual sorting instead of this automated method.
Once the packages have been sorted, they are placed into boxes together. The boxes are shaped in such a way that they will fit into a plane with maximum efficiency.
A FedEx air control center coordinates the arrival of trucks and monitors airport and airplane conditions.
Once the planes take off, travel and reach their destination, a FedEx courier delivers the

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