Preview

Kudler Fine Foods Bsa/310

Good Essays
Open Document
Open Document
379 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Kudler Fine Foods Bsa/310
Kudler Fine Foods

BSA/310

Kudler Fine Foods
Many frequent shopper programs exist to bring customers back, or attract new customers through offers and special discounts. The frequent shopper programs can be found in a newspaper, sales paper, over the internet, and through the use of a e-commerce. These types of programs need to be precise in what the offers are, and cover any legality. For newspaper advertising, the cost to run an ad for a week is $1,105.E-commerce differs from site-to-site, but can be found around $100 per month. E-commerce offer auto responder, email campaigns, ad tracking, shopping cart, shipping, payments, billing, software, and downloads.
From a customer’s point of view, the ethical standing of a company is why the customer shops there in the first place. If a company shows caring, concern, offers help in any situation, and grant a smile to everyone, a customer recognizes that effort and brings his or her business back to that company. Offers that are cons or fraud generally push customers away and word will spread fast.
A concern for both customer and Kudler Foods is security. Kudler Foods needs to collect personal information from customers to offer specials through e-mail, mail, and for collecting geographical information. A customer needs to show trust to give out personal information, which is why Kudler Foods is legally obligated to protect this information. Web security will be in place for sending e-mail offers to specific customers. This security will be a part of employee training and the employee will fully understand what measures to take to prevent any theft. When training a new employee background checks, orientation, and paying a trainer is only a few costs to consider. This can become costly, but is worth the trouble when considering the cost of a lawsuit.
The potential gain can be great in creating a frequent shopper program. The program will attract new consumers locally and across the world, and produce a



References: US newspapers. (2010). Newspaper Advertising. Retrieved from http://usnewspapers.com/Pages/participating_states_displ.html Web.com Brand. (January 30, 2012). 1ShoppingCart. Retrieved from http://1shoppingcart.com

You May Also Find These Documents Helpful

  • Powerful Essays

    Kudler Foods

    • 1505 Words
    • 6 Pages

    Evaluate the economical, operational, technical, schedule, legal and contractual, and the political feasibility of the frequent shopper project…

    • 1505 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Kudler Fine Food Internet Site at the home page provide hours, location, and different links to connect to other pages on the web site like: Bakery, Meat & Seafood, Produce, Cheese & Dairy, and Wine. Analyzing Kudler Fine Food from a consumer perspective, Kudler Fine Food Internet Site is very user friendly, easy to navigate through, and there are no broken links on the web page, but the information that is provided on Kudler Internet site is very general. Analyzing and reviewing Kudler Fine Food from a consumer standpoint, there need more information that talks in depth more about their different selections of wine with a price list. Reviewing the Cheese and Dairy section, Kudler need talk more about their product line. Kudler states that they have a complete line of the finest diary, which included Irish butter and organic milk, and offer over 250 varieties of cheese. There need to be a complete list of diary products and a list or more information on the 250 varieties of cheese so consumers can have a general idea of what type of diary and cheese Kudler Fine Food offer if they would like to shop there. Reviewing the Produce section, this section talk in general about 350 fresh fruits, vegetables, herbs and spices, with 16 different varieties of apples, but analyzing this section from a consumer point-of-view, I would like to know more detail about their 16 different type of apples, their 350 fresh fruit, vegetables, herb and spices before I shop there. It just not enough information if Kudler Fine Food is trying to attract customers to there web site or to visit one of their store location. The Meat & Seafood section need to talk more about their meat and seafood that is produce in the store to give the customers more of an idea and a list of all the variety of poultry and local seafood that they offer. Analyzing the Bakery section, the only I can see is that they need to advertise more pictures of…

    • 580 Words
    • 3 Pages
    Good Essays
  • Better Essays

    The program will record and save sensitive information along with their purchases. Without the protection of consumer privacy can result in the data getting compromised. There are many policies per law that Kudler Fine Foods need to follow to protect consumer rights. These polices include fair information guidelines for the promise to protect consumer information and the right to share with third parties. Consumers should be able to contact the company with any questions or concerns regarding the privacy of their information. Prior to signing up for the program, a descriptive privacy policy should be read, agreed, and signed by each customer. This will make certain the consumer is aware his or her information is kept secured and…

    • 892 Words
    • 4 Pages
    Better Essays
  • Good Essays

    The legal issues that management should be aware of in something like a loyalty, or preferred customer program are things like customer confidentiality. In order to determine who is a preferred customer and who Kudler Foods isn’t will house personal information on customers in a data base outside of actual building...…

    • 616 Words
    • 3 Pages
    Good Essays
  • Good Essays

    For any corporation or organization both the situation and culture of the group are critical in evaluating the possibility for unethical behavior. Confidence in both the brand and the integrity of the organization provide additional revenue opportunities and confidence in the service and products. To paraphrase economist Milton Friedman “the only acceptable corporate responsibility is the enhancement of revenues that will allow higher profits back to shareholders, who may then reinvest according to their individual values”. (Arguments from Dead…

    • 1483 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    Companies that take the “high road”, will make lifelong customers out of even the most distrusting consumers. Who is the main connection between the company and the customer? The Salesperson! A company’s ethics and integrity are based on the relationship between the salesperson and the customer. How does one build or maintain an ethical foundation that will make a lifelong customer?…

    • 818 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    In today’s society businesses are out there to make a profit. However, many businesses conduct their commerce trying to bend or perhaps even break the rules in order to gain an advantage in the market. Many get away with cleanly without notice and many also get caught. Those businesses that are discovered often pay multiple consequences such as a possible lawsuit. Then once their behavior is published, even more consequences can arise. They can even be punished by the average consumer that decides not to deal with a company that has unethical behavior. Companies can lose millions if consumers believe their actions are immoral. Therefore, any business that incorporates a code of ethics into their program…

    • 659 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Eth 501 Case 4

    • 1885 Words
    • 8 Pages

    Ethical business behavior is defined by business dictionary.com as acting in ways consistent with what society and individuals typically think are good values (Business Dictionary.com). Ethical behavior tends to be good for business and involves demonstrating respect for key moral principles that include honesty, fairness, equality, dignity, diversity and individual rights (Business Dictionary.com). This means that others will agree with your value system. It also demonstrates that the businesses must have moral principles that govern them into how they are conducting business. This is evident in some businesses by just looking at their mission statement. I will give the example of Goodwill’s mission statement in which it states “Goodwill works to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity (Goodwill Industries International, Inc).” This sounds like the exact thing that Goodwill provides for all of its customers. Applications in business ethics are the following: providing the safest work environment possible for your employees, paying a fair competitive wage for the work that is being completed and making sure that all labor laws are being followed for the respective region.…

    • 1885 Words
    • 8 Pages
    Better Essays
  • Best Essays

    Bibliography: 1. Creyer, Elizabeth H. (1997), "The influence of firm behavior on purchase intention: do consumers really care about business ethics?," Journal of Consumer Marketing, Vol. 14 Iss: 6, pp. 421 – 432.…

    • 3602 Words
    • 15 Pages
    Best Essays
  • Best Essays

    The field of marketing is undeniably that’s which raises the most controversies when it comes to the question of ethics. For instance, our economic system has become more effective at catering consumer needs and wants, therefore, there is an increase focus on organisations adhering to ethical values rather than merely providing products. There are two reasons behind this focus. First, when marketing practices fails to meet the standards, which are considered acceptable by the society, the market process becomes less effective and occasionally it is even interrupted. When an organisation behaves ethically, customers grow more of a positive attitude about its products, services and the firm itself. Therefore, ethical marketing practice is important to build trust between customers and the firm, otherwise it may lead to a lack of trust, bad publicity, dissatisfied customers, or legal action. For this reason, many organisations are very touchy to the needs and views of their customers and find ways to protect their long-term interests (Ghani et al., 2011).…

    • 3954 Words
    • 16 Pages
    Best Essays
  • Good Essays

    In a research study by IBE (The Institute of Business Ethics), the findings where clear that companies displaying a clear commitment to moral conduct distinguished and dominated the companies displaying a demeanor of poor ethical conduct. The study has demonstrated that it was profitable to be ethical, by inspection of the financial returns of the companies that participated in the research study. Being trustworthy, meeting obligations, maintaining accounting controls and being respectful did equate into long-term success with economic and profitable growth. Instilling this inherent unambiguous style of doing business will be extremely evident to all you do business with, including your competition.…

    • 865 Words
    • 4 Pages
    Good Essays
  • Good Essays

    The authors of this book also stated the reasons why we need to be ethical and why we should care. For instance, "organizations may be interested in being ethical in order to avoid criminal liability or a bad reputation or because they believe is the right thing to do."(pg.23) A lot of times unethical business decisions can cause employers and companies to lose their reputation. So after they lose their reputation it will take them a long time to get their reputation back. As a result they'll lose business because people won't trust them. Therefore, a company will have to try hard to improve its image. The public can really have an affect on the company's image. According to Linda Trevino, "companies that began with poor reputations,…

    • 529 Words
    • 2 Pages
    Good Essays
  • Better Essays

    The Del Mar store having difficulties being successful. Kathy has decided to not renew the leases for this location and when her other location in Carlsbad opens up; she will close the Del Mar location. These issues Kathy is currently dealing with but does she necessarily have to close this location and will the location at Carlsbad be as successful as she thinks? Maybe she should determine what specifically can be done to improve the location because she is contemplating a possible statewide campaign to open more stores and she will have to deal with locations that need more than just moving the location to make them successful.…

    • 1489 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Project Document GetFriday

    • 7590 Words
    • 43 Pages

    impact on the clients buying decision. And also I want to create strategies to Getfriday to make…

    • 7590 Words
    • 43 Pages
    Better Essays
  • Satisfactory Essays

    Companies need to make sure that they are making use of ethical and socially responsible marketing. Business success is based around continually satisfying the customer and their stake holders through high standards of business and marketing conduct. The most admired companies in the world abide by a code of serving people's interests, not only their own.…

    • 957 Words
    • 4 Pages
    Satisfactory Essays

Related Topics