Information System Management

Topics: Rural, Rural culture, Rural area Pages: 39 (11776 words) Published: March 13, 2013
E-governance in a fisherman’s community: A case study of Pondicherry B. Bowonder, Akshay Jain and Narendra Kumar

e-governance can make governance more efficient and more effective by improving governmental process (e-administration), connecting citizens (e-citizens & eservices) and building external interactions (e-society). E-citizens e-services and esociety are relatively new inclusions within the e-governance as they rely on the new information and communication technologies (ICT). This paper analyzes the application of new information and communication technologies (ICT) in egovernance by studying a detailed case on e-governance initiative in a fisherman’s community in the union territory of Pondicherry, India taken up by an NGO. Keywords Information and Communication Technologies, Information Village, Rural Knowledge Centre; e-Governance and networked society

Biographical notes
Dr. B. Bowonder is Dean for Tata Management Training Centre, Pune. His contact address is: Dean, Tata Management Training Centre, No.1, Mangaldas Road, PUNE – 411 001, India, Tel: 91-20-612 0141, E-Mail:

Akshay Jain is a Research Associate at Administrative Staff College of India, Centre for Energy, Environment & Technology, his contact address is 26, Gulmohar Extension, Indore – 452 001 Madhya Pradesh. INDIA, E-mail: G. Narendra Kumar, IAS is a Secretary to Governor, Industries, Science, Technology & Environment, his contact address is Raj Nivas, Pondicherry – 605 001 Tel: 91-413-334085 Fax: 91-413-334025. E-mail:

E-governance in a Fisherman Community: Pondicherry

"People lack many things: jobs, shelter, food, health care and drinkable water. Today, being cut off from basic telecommunications services is a hardship almost as acute as these other deprivations, and may indeed reduce the chances of finding remedies to them". - Kofi Anan, UN Secretary General

E-Governance is defined as a mere delivery of government services and information to the public using electronic means but E-governance is not just about government web site and e-mail. It is not just about service delivery over the Internet. It is not just about digital access to government information or electronic payments. It will change how citizens relate to governments as much as it changes how citizens relate to each other. It will bring forthnew concepts of citizenship, both in terms of needs and responsibilities. E-governance will allow citizens to communicate with government, participate in the governments' policymaking and citizens to communicate each other. E-governance is the process of creating a knowledge community, which is allowed to participate in government decision-making process, reflect their true needs and welfare by ICT as a platform [1]. The Internet era ushers with it a world of greater inter-connectivity, accelerating flow of data, and shrinking time and national boundaries. But Internet delivered through dial up connection is not an affordable option for community uses. Inter-connected superhighways of Information and Communication Technology (ICT) and the rapid fall in the communication costs are changing the communication landscape in many communities. Over 300 million people are now wired in around the globe and around one billion will be online by 2005. This rapid fall in the costs of communications and computing and the extraordinary penetration and accessibility of World Wide Web is turning the world into a global village. The changes brought about by digital convergence, falling costs and universal accessibility are opening up a number of opportunities. The magnitude of digital divide between the urban rich and the traditional rural communities is becoming an area of concern. Many initiatives are being implemented for reducing the digital divide. This study focuses on one of the major initiatives that have embarked upon by a voluntary agency...

References: 1. J Goodman, V Alakeson, The future impact ICT on environmental sustainability Report, Institute for Prospective Technological Studies (IPTS), Seville, 2003. 2. S. Arunachalam, Reaching the unreached: How can we use ICTs to empower the rural poor in the developing world through enhanced access to relevant information?, ILFA Council and General, pp. 1-11, 2002 3. Brown M M, Can ICTs address the needs of the poor? Choices, Vol. 10, No. 2, June, 2001, page 4; 4. J N. Levitt, the internet as conservation activist, Sustainability at the speed of light, opportunities and challenges for tomorrow’s society, (Ed. By. Pamlin), pp 52-61, 2002
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