Employee Delegation and Empowerment
Delegation & Empowerment | | | |
Table of Contents
Introduction 2
Background 3 Definition, Impact and Extent of Problem 3 Causes that has led to the problem 3 Effects of the problem 4 Why it needs to be solved and what happens if unsolved? 5
Solution 7 Rationale for the solution 7 Logical Rationale 7 Support from Research & Data 9 General Findings 9 Officer-Related Findings 10 Employee related Findings 12 Details of implementing solution 14 Action Plan 15 Organizational and Individual benefits 15 Benefits of Empowerment Solution in ADPGHQ 15 Benefits of Delegation Solution in ADPGHQ 16
Context 17 Organizational Analysis 17 Purposes, Policies and Procedures 18 Organizational, Cultural and Ethical Factors 19 Ability to implement proposed solution 20 Connection to Mission, Vision, Values and Ethical Standards 20
Conclusion 21
Bibliography 22
Appendix A: Survey Questionnaire 23
Appendix B: Matrix for Empowerment and Delegation of Authority 35
Introduction
‘Employee Delegation and Empowerment’ is a mantra that is gaining great relevance in the modern circles of management gurus and experts. The relevance of the subject is quite self-evident in the modern business environment. As the most momentous of all the corporate resources, its Human Resource (or simply the workforce) is faced with numerous operational issues in their daily work. Traditional form (Theory X by Douglas McGregor) of employee motivation advocates that employees require constant guidance and close supervision to perform effectively. However, the dynamically changing modern society requires public service organizations such as Abu Dhabi Police General Head Quarter (ADPGHQ) to adapt more rapidly to modern trends and employee empowerment is the key to this organizational agility. An empowered employee is more likely to respond quickly and hence more efficiently to the crucial situation, community needs and service encounters. So,
Table of Contents
Introduction 2
Background 3 Definition, Impact and Extent of Problem 3 Causes that has led to the problem 3 Effects of the problem 4 Why it needs to be solved and what happens if unsolved? 5
Solution 7 Rationale for the solution 7 Logical Rationale 7 Support from Research & Data 9 General Findings 9 Officer-Related Findings 10 Employee related Findings 12 Details of implementing solution 14 Action Plan 15 Organizational and Individual benefits 15 Benefits of Empowerment Solution in ADPGHQ 15 Benefits of Delegation Solution in ADPGHQ 16
Context 17 Organizational Analysis 17 Purposes, Policies and Procedures 18 Organizational, Cultural and Ethical Factors 19 Ability to implement proposed solution 20 Connection to Mission, Vision, Values and Ethical Standards 20
Conclusion 21
Bibliography 22
Appendix A: Survey Questionnaire 23
Appendix B: Matrix for Empowerment and Delegation of Authority 35
Introduction
‘Employee Delegation and Empowerment’ is a mantra that is gaining great relevance in the modern circles of management gurus and experts. The relevance of the subject is quite self-evident in the modern business environment. As the most momentous of all the corporate resources, its Human Resource (or simply the workforce) is faced with numerous operational issues in their daily work. Traditional form (Theory X by Douglas McGregor) of employee motivation advocates that employees require constant guidance and close supervision to perform effectively. However, the dynamically changing modern society requires public service organizations such as Abu Dhabi Police General Head Quarter (ADPGHQ) to adapt more rapidly to modern trends and employee empowerment is the key to this organizational agility. An empowered employee is more likely to respond quickly and hence more efficiently to the crucial situation, community needs and service encounters. So,
Bibliography: Adair, J. (2010). The Leadership of Mohammed . London : Kogan Page Limited. Al Serafi, M. A.-F. (2003). Modern Management Concepts. Jordan : Dar Al Thaqafa. Brymer, R. A. (1991). Employee Empowerment: A Guest-Driven Leadership Strategy. Cornell Hospitality Quarterly Vol32 , 58-68. Gomez, C., & Rosen, B. (2001). The Leader-Member Exchange as a Link between Managerial Trust and Employee Empowerment. Group Organization Management , 53-69. Hackman, & Johnson. (2009). Leadership. New York : Waveland Press. Menon, S. (2001). Employee Empowerment: An Integrative Psychological Approach. Applied Psychology , 153-180.