Business Etiquette in the United Kingdom

Topics: Suit, United Kingdom, Dress code Pages: 9 (2535 words) Published: October 20, 2011
Illustration Of A Report On Business Etiquette Of U.k


Presented by-

Gunjan Sarawgi

Content list

Executive summary



Appointment alert

Business dress

Welcome topics of conversation

Topics to avoid

Giving gifts

Closing the deal





Executive Summary:

This essay will make an attempt to describe what the xyz motors manager should do to be proactive in doing the things they want to perceive, bringing about their communication as well as innovative skills into action to change and accomplish the requirements of the organisations collectively working together with the team members of the organisation. Globalisation has played a vital role in increasing the opportunities for intra organizational communication wherein people of different culture work together. If the organisation fails to follow this decorum of business standards in u.k they might fail to close a deal.


The XYZ Motors have been marketing truck and bus chassis in India for last several years. They propose to expand their market overseas.

In accordance with knowing the profile of United Kingdom, their core values, societal norms, the business environment and protocol, significant ways in which the culture is different, communication as well as negotiation styles. This survey would enable the company to expand overseas and get the proposed business deal to their clients in U.K. Charles Darwin said” It is not the strongest species that survive, nor the most intelligent, but the ones who are most responsive to change”.

The data for this report was collected from the internet web pages and few internal cultural communication books. I am grateful to MR. GAURAV SARAWGI for helping us in the collection of data and preparing illustration.


With regard to legislation, it should be noted that England and Wales share the same legal system rooted in common law and, although Wales now has its own Assembly, all Welsh law is still made in Westminster. Scotland, on the other hand, has a separate legal system and the Scottish Parliament has considerable devolved authority, including fiscal powers. The Northern Ireland Assembly is currently suspended. Again, if you are unsure where your interlocutor stands, it is best to avoid the issue completely or risk being subjected to the forceful expression of strongly held beliefs.

Appointment alert:

In theory, official working hours are normally 9:00 a.m. to 5:00 p.m. Monday to Friday. In practice, most employees work considerably longer hours; many will be at their desks by 8:30 a.m. and executives rarely leave before 7:00 p.m. Professionals like lawyers and consultants may not arrive before 9:30 a.m. but, on the other hand, they may not leave the office until the following day. Generally, the British prefer to stay late in the office than to take work home with them even if they do carry a briefcase (their ‘executive lunch-box’). Government offices close for lunch between 1:00 p.m. and 2:00 p.m. but stay open until 5:30 p.m. The opening hours for shops are almost completely deregulated, though there are some restrictions on Sunday trading, and many outlets are open 24/7 even outside the major urban areas. Banks are generally open 9:30 a.m. to 4:30 p.m. Monday-Friday. Appointments should be made at least a few days in advance and, ideally, confirmed on arrival in the UK. Most British businessmen are not so jealous of their diaries that they will decline to meet a visitor even at relatively short notice. Grander members of the so-called 'Establishment', however, may have uncooperative PAs to shield them, whilst jet-setting entrepreneurs may be genuinely too busy. Cold calling is not appreciated. It is best to avoid July and August when those with children are almost obliged to take...

Wikipedia: United Kingdom
CIA World Fact book: United Kingdom
Lonely Planet: England United Kingdom for Visitors
BBC Country Profiles: United Kingdom
World Health Organization: United Kingdom
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