Bob Knowlton Case Study
Case study /
Pages: 7 (2591 words) /
Published: May 10th, 2015
One might say that there was a “personality” clash between Knowlton and Fester. What personality model could you use to describe the clash? Finding of Fact 1: Personality factors were displayed in the case study of which two of the five factors were expressed by Mr. Knowlton and Mr. Fester. Personality factor of agreeableness was expressed by Mr. Knowlton because he portrayed himself to be a friendly and cordial team player in front of his boss Mr. Jerrold and new co-worker Mr. Fester during their initial meeting. Mr. Fester expressed the extraversion personality in which he was energetic and eager to contribute to projects instantaneously. Furthermore, Mr. Knowlton agreed with his boss externally to have Mr. Fester work with him on the same team, however, had mixed feelings internally.
Recommendation: Dr. Jerrod as the supervisor should have preplanned the introduction of Mr. Fester to his employees. It is essential that new members understand the importance of initial introductions of newly hired personnel. Additionally, this would have justified the reason and importance of Mr. Fester to Mr. Knowlton and the rest of team. I believe a preplanned expectance of Mr. Fester to the lab team would have been more pleasing to the staff. The staff would have expected and understood the role of Mr. Fester and his partnership with Mr. Knowlton and to the team as whole. Lacking the prior knowledge of the expectance of Mr. Fester to the team resulted in the team becoming resistant to the change.
Justification of finding: The fact that Mr. Knowlton and Mr. Fester had personality conflicts was evident during their interaction at the lab. Dr. Jerrod had no consideration for the positions or mindsets of his employees to include Mr. Knowlton. Furthermore, Mr. Knowlton agreed externally with Dr. Jerrod on Mr. Fester joining the team when internally he had mixed feelings.
Analysis of the OB Concept 1: Agreeableness is an organizational behavior
Cited: Hellriegel & Slocum. (2011). Organizational Behavior. Mason: Cengage Learning.