Practice Exam: HRM

Topics: Human resource management, Object-oriented programming Pages: 6 (1981 words) Published: September 18, 2013
Introduction to HRM EBB740A05 Practice Exam 1. _______ refers to a company's ability to maintain and gain market share in its industry. A) Outsourcing B) Competitiveness C) Self-efficacy D) Empowerment 2. A strategic architect is one who: A) develops talent and designs reward systems. B) facilitates change. C) implements workplace policies conducive to work environment. D) recognizes business trends and their impact on the business. 3. All Stakeholders are shareholders. A) True B) False 4. Which of the following statements about intangible assets is FALSE? A) They include human capital. B) They are equally or even more valuable than financial assets. C) They are less valuable than tangible assets. D) They are difficult to duplicate or imitate. 5. Alfred, an editor at Walt Publishing, is considering leaving his current job. He has circulated his resume amongst several headhunters and other publishing companies, including Universal Publishing. Thus, to Universal Publishing, he is currently part of their internal labor force. A) True B) False 6. It costs Acme Pens 2€ to make a pen. They sell each pen for 5,50€. Acme Pens sold 200 pens in the last fiscal year. What is Acme’s Gross Margin for this product? A) 3,50€ B) 400€ C) 700€ D) 1000€ 7. At which level of integration is the HR department simply engaged in regulatory work that is unrelated to the company's core business needs? A) Administrative linkage B) One-way linkage C) Two-way linkage D) Integrative linkage

Term 2.1 2013 J. Jordan

Introduction to HRM EBB740A05 Practice Exam

8. The attributes associated with the brand of Starbuck’s coffee include status, hipness, up-scale living, and attention to quality. These are all part of Starbuck’s: A) Customer Capital B) Intellectual property C) Tacit Knowledge D) None of the Above 9.Centralization is: A) The degree to which work units are organized around a dominant organizational strategy. B) The degree to which decision-making responsibility resides at the top of the organizational hierarchy. C) The degree to which individual departments interact with the organization’s top management team. D) The degree to which the organization makes hiring decisions based on the organization’s central strategic vision. 10. Functional structures tend to be less flexible, but more innovative than divisional structures. A) True B) False 11. As a manager, you want to redesign a job because your most recent attitude survey indicated that individuals were very bored with the monotony of their jobs. Which job design approach would be most useful to you? A) Motivational approach B) Mechanistic approach C) Biological approach D) Perceptual-motor approach 12. Vladimir is a manager at Goetex. He makes a list of the knowledge, skills, abilities that a worker must have to perform the job of Supply Chain Director. Thus, Vladimir is generating the: A) Job Description of Supply Chain Director B) Job Specifications of Supply Chain Director C) Job Design of Supply Chain Director D) All of the Above

Term 2.1 2013 J. Jordan

Introduction to HRM EBB740A05 Practice Exam 13. Assume that you are writing a report for your class. You do not possess good writing skills, and because of this deficiency, your paper receives a grade of 5. In which part of the work-flow process does your deficiency lie? A) Raw material inputs B) Equipment C) Human skills D) Activity 14. Jared is the Director of HR at Computec. He needs to respond to a forecasted employee surplus. Jared wants to choose a method that is fast but that also minimizes human suffering. Which of the following would be the best method for Jared to choose? A) downsizing B) demotion C) early retirement D) work transfers Answer Question 15 by reading the following Transitional Matrix. 2007 (1) Sales manager (2) Sales representative (3) Sales apprentice (4) Production assembler (5) not in organization (1) .55 .30 .15 (2) .40 .55 .20 .25 .05 .55 .35 .65 2010 (3) (4) (5) .45 .30 .10 .40

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