Home Depot's Strenght and Weaknesses

Topics: Customer, Better, Customer service Pages: 2 (541 words) Published: January 26, 2013
“Module Assignment III-Hart” 1/23/2013

When I walk into Home-Depot, I seem a wonderland of projects I can get involved with but do not have the skills of know how to do, but would like to learn anyway. Building things or improving my home to suit my personal needs. Home-depot offers a wide verity of services along with a vast amount of products for home improvement needs. If I was to pick the best choice to describe Home depot from the four building blocks it would most defiantly be Innovation with Customer responsiveness following up behind responsiveness. As the mother of one of Home depot ex employee’s I learned thinks about the company that came as a surprise. Not only is there products top quality for the home re-building or adding addition on, it includes gardening and crafts.

There are classes for those ambushes first time tinkers wanted to fix something at home or build to add to their rooms. Here the consumer is important and always satisfied with the service and products offered and found throughout the warehouse. If they do not have the product the will order it if not available in their store, they well find you something better. The offer classes for Customer to learn repair and building such as Children’s workshops, and repair for everyone if needed, or they will come to your home and install in item it you need them to.

The take care of their people, give back to the community, have excellent customer service. They are the fastest growing retailer in US history, founded in 1978 by Bernie Marcus and Arthur Blank as a do-it- yourself one stop hardware store. The first two stores opened their doors on June 22, 1979 and they never looked back.

From the Home Depot Webpage I retrieve their best information: * Quality: “Their store inventory consists of 40,000 different kinds of building materials, home improvement supplies, appliances and lawn and garden...
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