FACTORS
Controller
Promoter
Supporter
Analyst
HOW TO RECOGNIZE
They are decisive and have
They get excited strong points of view. They like their own way.
Likes positive attention, to be helpful and to be regarded warmly.! Seeks a lot of data/ information, asks a lot of questions, behaves methodically and systematically. TENDS TO ASK
What? (The results-oriented question) Who? (The personal dominant question) Why? (The personal non-goal question) How? (The technical, analytical question)
DISLIKES
Someone wasting their time, trying to decide for them
Boring explanations, wasting time with too many facts!
Rejection, impersonal treatment, uncaring and unfeeling attitudes
Making an error, being unprepared, spontaneity
HOW ONE REACTS TO
PRESSURE AND TENSION
Takes charge, takes more control! “Sell” their ideas or become argumentative Becomes silent, withdraws, introspective Seeks more data and information BEST WAY TO DEAL WITH
Let them be in charge
Get excited with them. Show emotion! Be supportive and show you care. Provide lots of data and information LIKES TO BE MEASURED
BY
Results, goal-oriented
Applause, feedback, recognition Friends, close relationships
Activity and busy-ness will lead to results.
MUST BE ALLOWED TO
Get into a competitive situation. Likes to win.
Get ahead quickly. Likes challenges. Relax, feel, care, know you care. Make decisions at own pace, not cornered or pressured.
WILL IMPROVE WITH
A position that requires cooperation with others.
Recognition and some structure within which to reach the goal.
A structure of goals and methods for achieving each goal. Interpersonal and communication skills.!
LIKES TO SAVE
Time. They like to be efficient and get things done now!
Effort. They rely heavily on hunches, intuition and feelings. Relationships. Friendship means a lot to them.
Face. They hate to make an error, be wrong or get caught without enough information.
AN EFFECTIVE LEADER
WILL
Allow them freedom to do things their own way.
Inspire them to bigger and better accomplishments.
Care and provide detail, specific plans and activities to be accomplished.
Structure a framework or
“track” to follow.
Behavioral Styles in the Workplace: Understanding Behaviors Makes for More Effective Leaders and Teams!
By Natascha Malkemes, Director of Marketing & Communications at Lutheran Social Services of Wisconsin and Upper Michigan, Inc.
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