421/CISY 427: DECISION SUPPORT AND EXPERT SYSTEMS Decision support systems: These systems give direct computer support to managers during the decision-making process. For example‚ advertising managers may use an electronic spreadsheet program to do what-if analysis as they test the impact of alternative advertising budgets on the forecasted sales of new products. Decision support systems are computer-based information systems that provide interactive information support to managers and business
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compassion. Suggestions for clinical practice to support families in their information-related work are presented. Overall‚ the importance of providers approaching communication from a holistic perspective‚ extending beyond simply passing on information‚ is emphasized. Viewing communication as a therapeutic modality‚ and communicating with compassion‚ sensitivity‚ and a genuine sense of caring‚ can help provide both the information and the emotional support and comfort families desperately need. Key words:
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Case study: Why Satisfied Customers Defect Situation Analysis In terms of customer satisfaction and loyalty‚ there are many opportunities in which a organisation or manager can implement in order strengthen themselves in a competitive marketplace and allow for many of their customer to transition from unsatisfied to satisfied to completely satisfied. For a organisation‚ the loyalty of a customer is key to success and the key to loyalty is satisfaction. When dealing with customers‚ a organisation’s
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Ashley Schappe “The Enemy Within” Christine M. Kreiser Article Review #1.2 “The Enemy Within” by Christine M. Kreiser provokes the challenge faced with the Spanish outbreak in 1918 with the Influenza flu. It was a global crisis because from September 1918 and June it pandemic killed 675‚000 Americans. In this article‚ the author examines the castrophe and the mostly futile efforts to combat it. This disease provokes the alarm that influenza affected mainly healthy people who are young‚ whom
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Decision-Making & Problem Solving “Thinking is any mental activity that helps formulate or solve a problem‚ make a decision‚ or fulfill a desire to understand. It is a searching for answers‚ a reaching for meaning.” –Vincent Ryan Ruggiero * Develop evidence to support views * Analyze situations carefully * Discuss subjects in an organized way * Predict the consequences of actions * Weigh alternatives * Generate and organize ideas * Form and apply concepts *
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a value added consulting service provider that accelerates improvement and development in all facets of operations. In order to fully capsize functionality of HR in organizational structure‚ HR capabilities should be aligned with organizational strategies designed to achieve set targets. This requires introducing meticulous changes in current HR Policies and revamping the structure and procedures to reinstate the roles and responsibilities of HR function to emerge from being compliance and administrative
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A computer system consists of mainly four basic units; namely input unit‚ storage unit‚ central processing unit and output unit. Central Processing unit further includes Arithmetic logic unit and control unit‚ as shown in the figure:. A computer performs five major operations or functions irrespective of its size and make. These are • it accepts data or instructions as input‚ • it stores data and instruction • it processes data as per the instructions‚ • it controls all operations inside a computer
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1. By how much time can Configuration Support Manager reduce time to log a Service Request? 0.1 0.75 0.3 0.05 0.5 2. Advanced Customer Services provide personalized support above and beyond Premier Support True False 3. Which 2 of the following are benefits of running HealthChecks? (Choose all correct answers) Reduced Cost Optimized System Performance Increased Risk Active Problem Avoidance None of the Above 4. Maintenance Wizard is a support tool for Siebel based products
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Technology Problem Solving Objectives Outline the steps in problem solving Decompose a simple problem into its significant parts Understand the variables‚ constants and data types used when solving problems on a computer. Explain and develop algorithms Represent algorithms in pseudocode or flowcharts Topics to be covered Problem Solving The Processing Cycle Defining Diagrams Algorithms Pseudocode Flowcharts Problem Solving We are faced with different types of problems in our everyday
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Problem Solving/Goal Setting/Action Planning Strategies 1. 4 Stages of Problem Solving a. Establishing the problem – being specific and concrete – who? what? Why? When? I am aware that my partner suffers from a form of depression. He can be well for a while and then start to feel down; feel that his life is not working for him. After a while his mood lifts and he begins to feel well again. When he feels down‚ he often feels that me being part of his life forms some (or a lot) of what’s
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