Richards BUSN 2108WC_20112 December 8‚ 2011 Verizon Communications Inc. Corporate Analysis Verizon Communications Inc. Company Perspectives: Driven by our belief in the power of networks‚ the value of customer connections‚ and the magic of a unified brand‚ Verizon is becoming one of the world’s leading communications companies. With jour unparalleled national scale in landline and wireless networks and a significant global presence‚ Verizon delivers the benefits of communications-
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Planning University of Phoenix Verizon is a Fortune 500 company leading the industry in delivering quality customer service and products to its customers. According to Verizon’s “Financial Guide (2010)‚ their mission is to “enable people and business to communicate with each other…[by] providing full and open communication to customers‚ employees‚ and investors.” With all the great things that Verizon has going for them‚ it is still of great importance that Verizon continues to move forward with
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Verizon was started on June 30‚ 2000 when GTE and Bell Atlantic Corp merged. Verizon is a 21st century however the companies that composed Verizon have roots that date back to the 19th Century at the beginning of the telephone era. The merger of Bell Atlantic and GTE were among the largest mergers in U.S. businesses history. Prior to the merger GTE was one of the world’s largest telecommunications companies. Bell Atlantic was even larger than GTE. In 1999‚ Bell Atlantic and London-based Vodafone
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Assignment 6.2 Before the grand opening of the store Verizon Wireless needs to start advertising to the market. This will get the consumers excited about the store coming to their area. It will promote customers just coming and looking at the products and services we have as well as having fun at our grand opening. Verizon should start passing out flyers and putting ads in the paper about the grand opening extravaganza at least a month before opening the doors. Also a radio station will be
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CASE STUDY QUESTIONS 1. What are the business benefits and limitations of IVR at Verizon and others? Benefits: It allows callers to get answers to standard questions simple and easy in seconds‚ without the need for an agent. It allows customers to get information they need‚ when they need it 24 hours a day 7 days a week. It allows a reduction in human resources tasks such as routing calls to the right agent‚ answering frequently asked questions‚ and providing status of customer orders.
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Report Date: March 14‚ 2014 Price as of 03/14/2014 Verizon Communications Inc. $46.08 NYSE: VZ BUY We project that Verizon will outperform the market over the next 6 to 12 months. This projection is based on our analysis of three key factors that influence common stock performance: earnings strength‚ relative valuation‚ and recent price movement. Reiteration 3/14/14 Previous Rating Hold (1/25/14 - 3/07/14) 52-Week Price Range $45.91 - $53.91 Earnings Strength very negative
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Verizon Communications: Creating a Positive Work culture GM591 Leadership and Organizational Behavior Professor Barbara Ward June 18‚ 2011 Introduction Verizon Communications Inc. is a global broadband and telecommunications company based in New York. Verizon originated in 1983 as Bell Atlantic‚ operating from New Jersey to Virginia and NYNEX‚ covering New York to Maine as a result of the AT&T breakup into seven “baby bells” in 1984 (Hoovers‚ 2011). The name was changed to Verizon in
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This paper begins with how Verizon can use environmental scanning to gain a competitive advantage in the marketplace. Then‚ the paper examines how Verizon can analyze its remote‚ industry and external operating environments. External environments are the legal‚ social‚ economic‚ and political factors. Communication provider use its resources to provide greater value. Resources are critical to a company’s strategy this helps a company create and sustain an advantage over competitors. Evaluating the
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I. Background Information A. Case Synopsis An examination of potential sources of growth and risk within the highly competitive telecommunications market in regards to Verizon Communications. We at Verizon are embarking on an aggressive plan to extend fiber-optic lines to homes and businesses to compete with cable companies. Growth in our industry will come from traditional voice service and text messaging‚ mobile picture services‚ broadband Internet services and Internet-ready
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Brief Description of Verizon Company Verizon communications Inc is an American company that was established in June 2000 when bell Atlantic merged with GTE and the merger took 2 years to close. In 2004 it was added to the Dow Jones industrial average. In 2006 Verizon became the primary provider of advanced communications to large businesses and government sector. Verizon offers the largest high speed 3G and 4G network in America and delivers solutions that allow customers to connect securely. Corporate
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