1 How to Pass LCCI Examinations Board Public Relations – Second Level How to Pass LCCI Examinations Board Public Relations – Second Level STIKOM LSPR - Jakarta 2 How to Pass Public Relations 2nd Level Department of Business Studies Study Guide 2009 Prepared by Yunita Permatasari‚ MSi Produced by learning materials center Copyright STIKOM LSPR 2009 Sekolah Tinggi Ilmu Komunikasi The London School of Public Relations-Jakarta Produced for Learning Materials Center How to
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The Body Shop Executive Summary The Body Shop Company is an international and global industry that produces beauty and cosmetic products. It started in 26th March 1976 in Brighton by Anita Roddick. After more than 30 years of operations‚ there have been lots of changes and developments in The Body Shop Company‚ which includes the product category‚ the changes from the micro and macro environment‚ and how The Body Shop segments‚ targets‚ and positioned its image and
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Clients of Body shop are faced with a broad of different and over 300 products to select from each product is produced for a particular purpose to satisfy the needs of the clients. Consumers form a particular value and satisfaction that has been offered by the market. Body Shop produces items so that there can be repeat purchase and the good news can be spread. Body Shop has maintained its value over the years through the use of its natural ingredient from a wide range of product from Body scrubs‚
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The Body Shop International CASE ISSUES: Market Saturation/Loss of Sales (CI#1) - Growth Strategy is no longer working for The Body Shop. Their store growth has diminished since the mid-1990s‚ and by 2002 the company’s profit was shrinking‚ and sales were not growing proportionally to the rapid expansion of stores. Having entered a retrenchment phase‚ they need to focus on profitability without rapid expansion. Is Anita Gone? (CI#2) - Though Anita Roddick stepped down as CEO in 1998‚ and resigned
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channel-specialty stores The Body Shop in Macau doesn’t set any retailers. It has three specialty stores. The distribution channel of specialty stores help The Body Shop gain advantages when enhances its brand equity. The three specialty stores of The Body Shop are all locates at downtown district of Macau. The big green eye-catching logo of The Body Shop will attach many passably and build very strong brand awareness to customer. And at the same time‚ the professional facade of the shop makes the brand image
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Executive Summary The Body Shop International PLC has been facing a myriad of issues in the late 1990s. At its creation‚ the body shop has seen tremendous growth and success. The company thrived to bring a new revolutionary business model and was extremely successful. But after those successful years in the early 1990s‚ the competition became fierce as new entrants came and absorbed parts of the market. This led to declining sales and profits for the company as they were not able to differentiate
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Week 1: Chapter 3- Role of the public relations practitioner Key roles for PR: Managerial Operational Reflective (role of analysing changing social values to adjust to organisations‚ standards and values of social responsibility and is aimed at influencing the dominant coalition). Educational (aims to increase communication competence of employees). • Systems theory works on a basis that everything in the social world is part of a system that interacts with other systems on that
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The Body Shop’s company values stem from Anita Roddick’s vision of the company. She believes " there is a better way. I think you can rewrite the book on business. I think you can trade ethically; be committed to social responsibility‚ global responsibility; empower your employees with being afraid of them That is the vision‚ and the vision is absolutely clear." Anita’s vision along with the company mission statement and statement of values set the tone for socially responsible management of
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founder‚ The Body Shop International In the late 1990s‚ The Body Shop International PLC‚ previously one of the fastest growing manufacturer-retailers in the world‚ ran aground. Although the firm had an annual revenue growth rate of 20% in the early to middle 1990s‚ by the late 1990s‚ revenue growth slowed to around 8%. New retailers of the naturally based skin- and hair-care products entered the market‚ bringing intense competition for The Body Shop. Amidst the competition‚ The Body Shop failed to
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This advertisement for ‘The Body Shop’ is all about how we perceive signs within a gendered society. Positioned purposefully at the top left corner in bold‚ easily readable‚ writing‚ the ad states‚ ‘Meet Alex’. Directly below this‚ in much less noticeable writing‚ it reads‚ ‘future sports star‚ prime minister‚ inventor‚ entrepreneur‚ and philanthropist’. Directly next to the text‚ is an image of a young boy flexing his arm muscle precisely in the middle of the billboard. He is accompanied with a
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