current issue and full text archive of this journal is available at www.emeraldinsight.com/0263-7472.htm Performance measurement in facilities management: driving innovation? Michael Pitt and Matthew Tucker School of the Built Environment‚ Liverpool John Moores University‚ Liverpool‚ UK Abstract Purpose – This paper aims to examine the state of knowledge of performance measurement in facilities management‚ in particular regarding the concepts underlying benchmarking in relation to its ability to
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References: Chenoweth‚ L. & McAuliffe‚ D. (2008). The Road to Social Work & Human Service Practice. South Melbourne‚ VIC: Cengage Learning. Gerald‚ D. & Gerald‚ K. (2009). Basic Personal Counselling. French Forrest‚ NSW: Pearson Education Australia.
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Performance Measurement in a Modern Business Environment________________________________________ In the past‚ performance measures were primarily based on financial measures (Bruns‚ 1998) where the double entry accounting systems was used to avoid disputes and settle trades between traders (Johnson‚ 1983). As businesses began to grow‚ their nature and structure also began to change‚ reducing the control and the close relationship that existed between the owners and management. Consequently‚ the
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This paper will include a research topic and the relevance of the topic to my professional career goals in the human services field. The significance of the research problem will be discussed‚ why it is worth studying‚ and what can be gained from the research. Lastly‚ what is already know about the research topic and problem will be addressed. The research topic will focus on the numerous challenges that are present working in the human services field. One of the challenges is setting appropriate
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Analytical measurement: measurement uncertainty and statistics Ricardo Bettencourt da Silva‚ Ewa Bulska‚ Beata Godlewska-Żyłkiewicz‚ Martina Hedrich‚ Nineta Majcen‚ Bertil Magnusson‚ Snježana Marinčić‚ Ioannis Papadakis‚ Marina Patriarca‚ Emilia Vassileva‚ Philip Taylor Editors: Nineta Majcen‚ Vaidotas Gegevičius Joint Research Centre Analytical measurement: measurement uncertainty and statistics Editors: Nineta Majcen Vaidotas Gegevičius Authors: Ricardo Bettencourt da
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ATTITUDE MEASUREMENT Attitudes are expressions of our covert feelings about or toward an object‚ person‚ issue‚ event‚ or behavior. An attitude is a point of view about a situation. It is generally agreed that attitude can be defined as a learned disposition or tendency to respond in a consistently favorable or unfavorable manner with respect to a given object. One similar definition given by Baron and Byrne for attitudes is: relatively lasting clusters of feelings‚ beliefs‚ and behavior tendencies
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performance measurement should broader its measurement scope from external to internal‚ long-term as well as short-term and “soft” as well as “hard” measure (Slack and Lewis‚ 2008). Implicitly‚ a more complex aggregation of performance target model is needed to perform a more detail and organized performance measurement. Significant effort has been established to develop criterion for each performance target which is a core assessment area for Detailed Performance Measures. The measurement for each
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The common research method of naturalistic observation involves watching children in their natural environment. There are two types of naturalistic observation methods‚ structured and unstructured. I choose to do the unstructured because; “An unstructured observation involves writing everything down as it happened‚ usually through a diary method or digital recording” (The Importance of Naturalistic Observations in Psychology‚ 2011‚ para. 2). Being able to observe a child in their natural environment
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defining and delivering services to those in need. Human Services now takes its place among the field of professionals administering aid. Follow us as we explore this growing and developing field with a group of college students pursuing a Human Services Leadership Degree online through the University of Wisconsin. Their diversity‚ exhibited in both their individual and professional aspirations‚ gives us a glimpse into this exciting and emerging career path. What is Human Services? This question can
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responsibilities‚ priorities and expectations to ensure mutual understanding‚ thereby adding value to the organization and individual by promoting skills and career development‚ providing frequent feedback and nurturing teamwork ( Bautista and Jackson 3 ). Upon research the results showed that technology‚ employee’s attitude‚ management’s strategic role‚ evaluation system and performance measure used could have impact on the success of performance management. Technology can play an important role in success
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