Executive Summary Our Chatham factory is a part of Navistar International and producing Navistar’s world famous premium conventional heavy trucks. As an assembly supervisor I have observed that our Just in Time (JIT) assembly procedure were frequently disrupted due to incomplete supply of “Kits” by our key supplier Trimco Industries which contains interior trim parts. Our company is facing challenges to uphold our company strategy “do it right first time”‚ production of quality trucks and meet delivery
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Executive Summary Navistar was a worldwide leader in the manufacturing medium and heavy trucks for 17 consecutive years in the North America market. Navistar’s premium conventional trucks were produced at the Chatham assembly plant‚ which had almost 14 years experience in producing Navistar’s premium line since 1983. Navistar had forecasted increased industry demand for heavy and medium trucks in 1998. Especially‚ the Chatham assembly plant’s customers had strict requirements to the truck’s quality
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is a main supplier to Navistar. Navistar relies heavily on Trimco at their assembly plant. Navistar and Trimco must improve their quality management systems in order to have the right parts‚ in the right number shipped at the right time without any damages or defects. Navistar and Trimco must start imploring a more collaborative approach to their business process. Navistar needs to address their policy problems. Our last minute design changes seriously disrupt the supply process. The robbing
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MSc (Eng) in Industrial Engineering and Logistics Management (IELM6046) 1st Semester – 2013/2014 Year Session 1 – Room LE9 – 7:00 P.M. to 9:30 P.M. Introduction & Objectives of Supply Management (September 3‚ 2013) (Class B) Dr. Stephen W. K. Ng (stephenng@ipshk.org) 1 MSc. in IELM – Supply Management (IELM 6046) – 2013‐2014 Copyright @ QuST 2013 Prof. Stephen W. K. Ng – HKU When we wake up in the morning
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Chapter 3 Supply Management: An Organization Spanning Activity ...../..... Questions 1. As a philosophy‚ SM spans functional boundaries and company borders. .....: ..... 2. Two sources of materials are internal production and external sources‚ where external sources are increasingly being used over internal production. .....: ..... 3. In assuming greater strategic responsibility‚ the activities of supply managers increasingly span organizational boundaries.
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Define the term customer relationship management. What has caused this definition to change over the past twenty years? Customer relationship management is also known as CRM which is widely used in companies to reduce costs and increase profitability by increasing customer satisfaction. The overall goals are to find‚ attract‚ and win new clients‚ retain those the company already has and reduce the costs of marketing and client service. I came across an article and found that CRM became more popular
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THE UNIVERSITY OF HONG KONG M.SC.(ENG.) EXAMINATIONS SUPPLY MANAGEMENT (1ELM6046) December 20‚ 2011 6:30 p.m. - 8:30 p.m. Answer THREE questions ONLY. Question ONE is Compulsory. Total Marks: 100 Use of Electronic Calculators: "Only approved calculators as announced by the Examinations Secretary can be used in this examination. It is candidates’ responsibility to ensure that their calculator operates satisfactorily‚ and candidates must record the name and type of the calculator used
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Introduction E-LOGISTICS AND SUPPLY CHAIN MANAGEMENT 2007 Abstract With the development of e-logistic practices in the global IT industry‚ There is a strong curiosity of how e-logistic activities are actually Performed in well-established companies. Within this I am Elaborating some standards of e-logistics best practice and then compare them with the application of e-logistic strategy in Dell Inc ‚ a well known computer manufacturer and provider of computing solutions . The literature
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SUPPLY CHAIN UPPLY HAIN MANAGEMENT ANAGEMENT Report produced for the EC funded project INNOREGIO: dissemination of innovation and knowledge management techniques Sotiris Zigiaris‚ MSc‚ BPR engineer by BPR HELLAS SA J A N U A R Y 2 0 0 0 SUPPLY CHAIN MANAGEMENT 1 Contents 1 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.2 Description What is the Supply Chain Management (SCM) What is the importance of Supply Chain Management Supply Chain Management Today Supply Chain Management Tomorrow
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for the management of material‚ facility‚ data and capital flows. It includes the increasingly complicated information‚ communication and control systems required in today’s business environment SUPPLY CHAIN MANAGEMENT: A supply chain is the process of moving goods from the customer order through the raw materials stage. All organizations have supply chains of varying degrees‚ depending upon the size of the organization and the type of product manufactured. These networks obtain supplies and components
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