the information flow in a logistics system. It has three principal functions - it creates a flow of information that precedes the goods‚ accompanies them and follows them. The tasks of order processing are divided into six phases: order transmission‚ preparation‚ routing‚ picking‚ shipment and invoicing. Order transmission Order transmission can be done by mail‚ fax‚ telephone‚ e-mail or electronic data exchange (web-)EDI. To avoid uneven capacity use of a logistics system‚ the appropriate means
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Operations Management‚ 11e (Heizer/Render) Chapter 11 Supply Chain Management Section 1 The Supply Chain’s Strategic Importance 1) Even though a firm may have a low cost strategy‚ supply-chain strategy can select suppliers primarily on response or differentiation. Answer: FALSE 2) The supply chain for a brewery would include raw ingredients such as hops and barley but not the manufactured goods such as bottles and cans. Answer: FALSE 3) When using the low-cost strategy for supply
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DRP refers to distribution requirements planning‚ in which you plan the best product for your customers‚ its quantity‚ location‚ and time required to be present‚ in order to meet you’re anticipated demand correctly. It refers to the seven R’s of logistics theory: the right product‚ the right customer‚ the right time‚ the right place‚ the right condition‚ in the right quantity‚ at the right cost. In DRP those 7R’s can be achieved perfectly if DRP system is managed correctly and in the right manner
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Question Banks Hello Friends‚ Question Bank - Service sector Management 10 mks- 1) 7 Ps of Banking‚ Insurance‚ Tourism‚ Hospital and Transport. 2) Service Sector – Introduction/ Definition‚ Factors for growth‚ Characteristics‚ Classification 3) Service marketing Triangle 4) Service Quality Dimensions / TQM in services 5) Distinguish b/w goods and services 6) Use and importance of technology in services Short notes- 1) Branding in services 2) Service Recovery 3) Service Guarantee 4)
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production effort with the market (Frazelle‚ 2002; Baker‚ 2007). Receiving‚ transferring‚ handling‚ storage‚ packing‚ and expediting operations at the warehouse directly affect the effectiveness of a company as a whole as well as its quality and logistic service level (Rafele‚ 2004). In this sense‚ a proper warehouse
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production and placing on the market of raw milk‚ heat-treated milk and milk-based products. Directive 92/46/EEC. European Community. • French Agency for International Investments. n.d. France: the country of choice for logistics. http://news.investinfrance-nordic.org/old/1/txt/Logistics%20in%20France.pdf/ (accessed 18/08.2007). • French American Cultural Foundation. N.d. Cheese Tips and Trivia. http://www.discoverfrance.net/France/Food/DF_cuisine.shtml/ (accessed 18/08.2007). • French Property‚ Services
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logistical and supply chain challenges. Tseng emphasizes the importance of transportation logistics‚ “ The operation of transportation determines the efficiency of moving parts. The progress in techniques and management principles improves the moving load‚ delivery speed‚ service quality‚ operation costs‚ the usage of facilities and energy saving. Transportation takes a crucial part in the manipulation of logistics and a proper transport implements and techniques to link the producing procedures.” (online
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its Xbox gaming console executives had to make a strategic decision whether to manufacture the Xbox or outsource the manufacturing. After some studies‚ it was decided that they did not have manufacturing and logistics capabilities and decided to outsource the assembly and significant logistics functions to Flextronics‚ a Singapore-based contract manufacturer. Microsoft already knew Flextronics because they had already contracted out the manufacture of computer mice to them. Since Microsoft had worked
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1. What are the organizational styles before and after the transition? UPS is the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services UPS effective use of clearly defined organizational structure and design Pres 3 VP several managers UPS Departmentalization * Functional: it groups jobs by functions performed * Product: Groups jobs by product line * Geographical: Groups jobs on the basis of territory
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Starbucks Value Chain Analysis Companies can attain competitive advantage when the value chain is heightened by organizing these activities to gain profit greater than the cost of performing the value chain activities. Primary Activities Inbound Logistics This involves Starbucks agents going to coffee farmers with the best coffee beans in the world where they purchase and make contracts with Farmers. Most of these farmers are from Africa‚ which Starbucks still pays‚ a reasonable fair price for the
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