Fiserv Case Marketing stretegy MBA 2012-2013 - - - - - Valentino De Girolamo Eleonora Stentella Matteo Turchetti Vincenzo Di Lecce Filippo Antonio Pisano Introduction Goals to reach • Make a good market segmentation to define how to invest and to which customers • Understand consumers perceptions and modify their approach to e-billing • Implement an effective communication strategy without increasing the budget and maximizing the results. Customers definition • Direct customers
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should pay more attention to this non-online-banking consumer segment as a potential target audience for their mobile banking services. The survey was commissioned by VeriSign‚ Inc. and conducted by Palmer Research in collaboration with VeriSign‚ Fiserv and M-Com. The research shows these non-online-banking consumers have clear interest in using mobile banking services. Sixty-percent
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Criteria for Business-to-Consumer Electronic Commerce." Vers. 1.1. WebTrust SM Principles and Criteria for Business-to-Consumer Electronic Commerce. 1999. http://www.ftc.gov/bcp/icpw/comments/wtprinciples.pdf (accessed September 21‚ 2008). Business Wire. Fiserv Introduces UniFi PRO Consumer 2.0; Client/Server Solution Supports All Types of Consumer Lending. September 17‚ 1999. http://findarticles.com/p/articles/mi_m0EIN/is_1999_Sept_17/ai_55775178 (accessed September 21‚ 2008). Darlin‚ Damon. "Try E-banking
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Overview: Fiserv‚ formed in July of 1984‚ became the leading United States Internet banking services provider and leader in electronic bill payment and presentment services upon acquiring CheckFree in 2007. In 2009 only a small portion of the company’s e-commerce revenue came from e-billing‚ whereas the majority came from electronic bill payment. E-billing‚ also called paperless billing‚ is a method in which financial intermediaries or other billers can send bills to their customers over the
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PLAN TRANSFER TYPES Associated Orders - Plan to plan transfer processed wherein the associated orders are not under the original/main order promotion. - Condition:The main order should have qualified for the promotion Wrong Promo Plan - Plan to Plan Transfer to be processed wherein the order has been placed under an Incorrect promotion. (ex: If an order has qualified for a 6 months No interest however the plan on the account is 12 months) - For bundle issues – from one
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Referencia genérica de InterClean Referencia genérica de InterClean Marga Avilés Juan M. Carbajo Julio V. Castro Juan P. Quintero University of Phoenix El esfuerzo humano resulta vital para el funcionamiento de cualquier organización. Si el elemento humano está dispuesto a proporcionar su esfuerzo‚ la empresa puede lograr sus objetivos‚ en caso contrario‚ la empresa se afectará negativamente. Es por esto que toda organización debe prestar primordial atención a su capital humano
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Inventory Systems Summary Week -1 Team B Sarah Elliott‚ Juan Gutierrez‚ Romeo Murillo‚ Emily Sohre QRB 501 May 6‚ 2013 Steve Spencer Inventory Systems Summary Inventory Systems are the software used to plan and track inventory balances and activities (Investopedia‚ 2012). There are many inventory systems‚ which can be used in an organization to track products sold or used. Team B’s team members will describe his or her organization
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TEST DATE: 5/18/2010‐5/20/2010 Revision 6/11/2010 2010 DISASTER RECOVERY TEST REPORT AND GAP ANALYSIS The annual disaster recovery test was conducted 5/18‐5/20‚ 2010 at the IBM Schaumberg BCRS facility. This test sets a new watermark for CU*Answers in our disaster recovery and business continuity efforts as it represents the introduction of the new Muskegon‚ Michigan‚ data center into the test’s scope. Muskegon allows for an entirely new way of thinking about our disaster recovery and business continuity planning
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vendors in the Banking IT Spending market in APAC. View our full TOC hereKey Regions APAC Key Vendors Fujitsu Ltd. Hewlett-Packard Co. (HP) IBM Corp. Oracle Corp. Other Prominent Vendors Dell Fidelity National Information Services (FIS) Fiserv Misys Polaris Software Lab Temenos Group SAP Silver Axis Tata Consultancy Services (TCS) Key Market Driver Need for Risk Management Systems For a full‚ detailed list‚ view our report. Key Market Challenge Unequal Growth of Banking Sector
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branch of the future Contents Redefining the role of branches 4 > Case study: Nascent Digital — understanding customer needs 8 > Article: The Fiserv perspective — information convergence‚ interaction specialization and the importance of integrated channels 10 Recognition — selling to a market of one 12 > Case study: CRM at Wintrust Financial and Fiserv 14 > Case study: Customer-centric at the core — First Citizens National Bank and Harland Financial Solutions 15 Engagement — creating memorable
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