201KM GROUP PROJECT CASE STUDY 3 Case Study 3 The C-Direct- Insurance Company Developed by Peter Race‚ Henley Management College Call centres have fast become one of the most important channels for organizations and their customers to interact. There are around 4‚000 call centres in the UK today‚employing over 400‚000 people. The direct sell insurance industry is increasingly using call centres to access and service its market. The C-Direct -Insurance Company has its call centre in Newcastle
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Progressive Insurance Assignment question: 1. What is Progressive’s business? A. They provide small business auto insurance to businesses like: * Landscaping and snowplow insurance * Artisan and contractor insurance * Courier and delivery insurance * Restaurant and food service insurance * Farming and livestock insurance * Wholesale business insurance * Religious and nonprofit organization insurance B. They provide home insurance whether it’s for:
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For several years‚ the auto insurance industry relied on personal relationships that were built between local insurance agents and their local customers (Lewins & Davis‚ 2002). However‚ the way consumers seek auto insurance is changing possibly due to advances in technology. In today’s society‚ technological changes are constantly evolving. It is important for a company such as GEICO to adapt to consumer’s demands for the latest technology. The internet and website capabilities are just one
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An article “Deep Change: How Operational Innovation Can Transform Your Company” in the Harvard Business Review‚ by Michael Hammer speaks about operational innovations that take on the simple changes in everyday operations results to lower prices and better services than competitors. It basically talks about how operation innovation transformed the progressive insurance‚ an automobile insurance company. In 1991‚ Progressive Insurance‚ an automobile insurer based in Mayfield Village‚ Ohio‚ had approximately
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Outline GENERAL PRINCIPLES GOVERNING DAMAGES COMPENSATION Harris v. Peters Compensatory damages are those awarded to a person as compensation‚ indemnity‚ or restitution for a wrong or injury sustained by him. The purpose of compensatory damages is to make the injured party whole and restore him to the position he was in before the loss‚ but not to enable him to make a profit or windfall. When personal property is destroyed or rendered useless‚ the measure of damages is the fair market value of the
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cancellation‚ interdict and damages. The Zimbabwean law unlike the English law allows or permits the plaintiff to choose his remedies provided he does not want to just enrich himself. Further‚ the plaintiff should not endeavor to enforce two inconsistent remedies. SPECIFIC PERFORMANCE This is enforcement or calling of enforcement of the exact performance by the injured party to a contract. Our law does not allow a party in breach of a contract to rid their default by paying damages but‚ allows the injured
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Critique on “Damages” as a remedy for breach of contract under Indian‚ American‚ English and Chinese law. Project: Law of Contracts [pic] |Submitted to: |Submitted by: | |Prof (Dr.) Amar Singh | | |Principal Faculty‚ |Dheerak
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water damage. You can not only blame bad weather‚ but sometimes it is the broken dishwasher hose‚ plumbing leakage‚ dishwasher leakage‚ foundation cracks‚ overflow of washing machine‚ bad weather and the list goes on. It is always important that you take care of the flooded basement or else it may damage your entire house. It is always necessary that whenever you have water damage‚ you should take care of the following‚ at the foremost. A) Foremost thing to be taken care while Water Damage:
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Liquidated Damages v. Penalty Are Causation and Loss Really Required?‚ Pooja Sharma* In a contract‚ the parties may name a sum to be payable in the event of breach. If such sum is a genuine pre estimate of loss it is termed liquidated damages‚ and if it bears no reflection on the loss suffered‚ it is termed a penalty. Courts are reluctant to enforce penalty clauses and in such cases the sum stipulated is normally reduced. It has been perceptively observed by Fansworth that in comparison to the
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