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    VI. Results and Discussion In this exercise‚ the goal was to produce acetylsalicylic acid through the organic synthesis from the reaction of salicylic acid to acetic anhydride‚ the starting materials. Instead of using acetic acid‚ acetic anhydride was used as solvent since the anhydride reacting with water to form acetic acid tends to drive the reaction to the right. It results from the elimination of a molecule of water from two molecules of acetic acid (see Fig. 11.2). Figure 11.3 below

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    CT- 183 – Principles of Providing Administrative Services Understand how to make receive telephone calls 1.1 Describe the different features of telephone systems and how to use them To using telephone is more easily to pass message to others when you need to‚ without going to their house or workplace. It is very good to be use in a business employment. For example: if you working in a Reception‚ then you will always need to pass message around to others staff. You cannot be available

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    Lecture Notes 2.1 What Goods and Services are Produced? A. What We Consume 1. In the United States‚ medical care is the single largest consumption category. 2. Over time‚ incomes in the United States have increased and our expenditure on necessities has fallen as a percentage of income while expenditure on services has risen as a percentage of income. B. What We Produce Most of what we consume is produced in the United States‚ and most of what we produce is services. 1. As a percent of total

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    “Characteristics of services compared to goods” Term paper on “Characteristics of services compared to goods” Course Title: Service Marketing Course code: MKT 367 Prepared for: Nazia Nabi Faculty‚ School of Business‚ UITS Head of the BBA Department‚ UITS Prepared by: 1. S.M. Salehine Sakib (ID: 11310221) 2. Shahnaj Kabir Raha (ID:11310196) 3. Hasnahena Lucky (ID:11310219) 4. MD. Shake Safi (ID:11310031) 5. Md. Borhan Uddin (ID:11310225) University of Information Technology and sciences

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    Exam Overview for Saturday June 8th Instructions A. Complete the budgeting questions and any one of the others. 1. Service Cost Allocations CLASS: Teck Tecky Water Services provides water for Departments A‚B and C and has prepared its total budget using the following information for the next year:- Fixed Costs $300‚000 Budgeted Gallon Usage:- Variable Costs $0.10 per gallon Dept. A 2‚500‚000 gallons Available capacity 10‚000‚000 gallons Dept. B 2‚000‚000 gallons Dept

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    positive and negative customer service experiences. Customer service (ch.1 pg. 6) can be defined as “The ability of knowledgeable‚ capable‚ and enthusiastic employees to deliver products and services to their internal and external customers in a matter that satisfies identified and unidentified needs.” In other words‚ it is the ability of a company and its employees to supply their customers’ wants and needs. Some organizations have well developed customer services departments‚ while other are lacking

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    providers operating in a fee-for-service environment: a. Assuming the graphs are drawn to the same scale‚ which provider has 1- the greater fixed costs? 2- The greater variable cost rate? 3-The greater per unit revenue? 1- B 2- B 3- A b. Which provider ha the greater contribution margin? B c. Which provider needs the higher volume to break even? A d. How would the graphs below change if the providers were operating in a discounted fee-for-service environment? In a capitated

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    Cost and Overhead Costs

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    competitive advantage through its expensive proprietary computer equipment that could produce complicated print special effects. Colorscope had also been able to build strong relationships with valuable customers through the years and had a good reputation for providing high quality work in its field. Another reason why Colorscope could compete with the large printers was the high fragmentation of the pre-press industry. This was due to the fact that most pre-press companies focused on just a few print

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    Product cost is the cost of direct labor‚ direct materials‚ and manufacturing overhead that are consumed to create a product. Product cost can also be considered the cost of the labor required to deliver a service to a customer. Direct Material Cost Definition: Direct material cost is the cost of materials used to manufacture a product or provide a service. Direct Labor Definition: Direct labor is production or services labor that is assigned to a specific product‚ cost center‚ or work order

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    STUDENT’S SATISFACTION ON SCHOOL FOOD SERVICE ENVIRONMENT BY THE EATING PLACE AND GENDER Jisook Jung‚ Youngmee Lee‚ and Yu-jin Oh Abstract The purpose of this study was to compare student’s satisfaction with school food service environment to improve the quality of middle school meal service. A survey was conducted of 680 students (boys 246‚ girls 433) from 6 middle schools providing school meals from October to November 2007. The questionnaires were directly distributed to the subjects for comparison

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