Introduction Objectives of the Report: Every Study has some Objectives. On doing a course of “Audit & Inspection of Banks” we have to learn a lot of auditing and inspecting tools & techniques. This Study has been undertaken with the following Objectives: » To get an overall idea about the auditing procedure. » Gathering practical knowledge about auditing by solving Cases. » Finding out the appropriate opinion for each of the cases. »Finally generate an idea about the real scenario of how
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more than an allusion. He realizes this when he encounters a shopping girl with two men flirting at her side and counting money at the Bazaar and he immediately recognizes the situation and realizes that Mangan’s sister is not the picture of Virgin Mary‚ she is just like the shopping girl in the Bazaar‚ “engaging in idle conversation‚” said Barnishel (Barnhisel‚ n.p.). It is at this moment where he realizes that he should have never “joined his religious fervor with his romantic passion for Mangan’s
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CHAPTER ONE INTRODUCTION Marketing decisions are very important to a firm’s success. In view of its ability to provide satisfaction to the growing wants and needs of the people‚ marketing as an economic activity has thereby gained importance in the economic world. So important it is that it touches the lives of all people all over the world. Consumer satisfaction is a central concept in modern marketing thought and practice. Referred to many as the "marketing revolution" of the 1970s‚ a sudden
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The term Consumer can be referred to an individual or a group of people‚ such as tourists. The process of analyzing such bodies is very important‚ so as to get certain estimations about the new or ongoing businesses progressions. Tourist consumer behavior is an occurrence which can be described and explained in many different forms such as the observation of decision making‚ purchasing patterns and habits of the general public (Yadin‚ 2002). Another more self-explanatory explanation is the study
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A STUDY ON THE CUSTOMER SATISFACTION OF BIG BAZAAR WITH SPECIAL REFERENCE TO PAZHAVANGADI STORE PROJECT REPORT Submitted to Amrita Vishwa Vidyapeetham‚ School of Arts & Sciences for fulfillment of the requirement for the award of the Degree of Bachelor of Business Management. BY ASWATHY ACKNOLWLEDGEMENT I use it as it privilege to thank Mr.Bijith‚ HR‚ Big Bazaar Pazhavangadi and Mr.Satheesh.DM of Electronics Department for giving me and guidance to do this project
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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other countries. France ’s health care system was ranked no. 1 by World Health Organization in 2000. The French health care system has the best health care among 191 other countries (Rodwin‚ 2003). The system is not prefect but has higher consumer satisfaction. There are two basic agency on which the French health care system depends; social security and the finance. Eighty percent of people in France are covered with social security. The hospitals are generally divided into two main groups: The
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ISSN - 2249-555X Big Bazaar: A Study of Consumer Behavior towards Organized Retail Prof Vineeta Gangal Dr A Kumar Research Scholar‚ Bhavnagar University Department of Business Administration Bhavnagar University‚ Bhavnagar – 364002 Keywords Consumer Behaviour‚ Malls‚ Retail. ABSTRACT Purpose: The shopping habits and purchase patterns of the Indian consumer have seen a drastic change in the past decade. This paper aims at identifying the profile of this new Indian consumer‚ how they purchase
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Table of contents Introduction……………………………………………………………………………………….3 Key concerns………………………………………………………………………………………3 Customer service role in business…………………………………………………………………4 Customer satisfaction……………………………………………………………………………...5 IVR system and feedback…………………………………………………………………………6 Analysis……………………………………………………………………………………………7 Conclusion……………………………………………………………………………………….11 References………………………………………………………………………………………..12 Introduction E-Z RP is a small company compared with Datatronics
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Customer Satisfaction & how can we measure it By: Omid Nasrollah Mazandarani BACKGROUND OF THE WRITER As a student of Masters of Business Administration specialization in general management with the background of Bachelor of Industrial engineering the writer has four years experiences in the automobile industry. These experiences and background help me to understand the role of customer satisfaction in terms of organization profitability. Abstract: This proposal examines customer
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