AO1- The rights of service users when accessing services The rights of service users when accessing services is what service users are entitled to when using the service. The care value base is a set of guidelines that all organisations in health and social care professionals have to follow that promotes service users rights and ensures they are met. Care values are regulations on how the service worker should treat service users. There are five different care values: - Promoting Anti-Discriminatory
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Prestige Data Service. Is the subsidiary really a problem to Prestige Telephone Company? Consider carefully the differences between reported costs and cost relevant for decisions that Daniel Rowe is considering. 1. The prestige Data Services grew from the needs of the Prestige Telephone Company to meet their needs of data handling at the time but the problem now is that the company is still operating at a loss. But is that a problem for the parent company? We do not think so‚ if the Prestige Data Services
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Importance of Service We can define customer service as the provision of service to customers before‚ during and after a purchase. That being said Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. In hospitality‚ the customer service is the main reason why this industry is where it is now a days‚ because it depend totally of what kind of service is provided to customers
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support or services to enable individuals to communicate effectively | | | | * Confidentiality means controlling the spread of information by anyone working with children and young people . Unless in exceptional circumstances for instance when a child in at risk from harm‚ Personal information must only be disclosed With the permission of the person concerned to those who have a professional need to know to comply with the law on data protection act 1998 as well as child protection and safeguarding
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Importance of good quality data and DATA ANALYSIS for Research Methods INTRODUCTION Conducting a survey is often a useful way of finding something out‚ especially when `human factors ’ are under investigation. Although surveys often investigate subjective issues‚ a well-designed survey should produce quantitative‚ rather than qualitative‚ results. That is‚ the results should be expressed numerically‚ and be capable of rigorous analysis. The data obtained from a study may or
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ethics for nurses and midwives’ (2008) states: "You must respect people’s right to confidentiality." "You must ensure people are informed about how and why information is shared by those who will be providing their care." "You must disclose information if you believe someone may be at risk of harm‚ in line with the law of the country in which you are practising." Confidentiality A duty of confidence arises when one person discloses information to another in circumstances where it is reasonable
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All nurses and midwives have to comply with the legislation relating to confidentiality. Data Protection Act came into place in 1998‚ the purpose of the Act is to protect individuals by how data is controlled‚ store‚ obtained and disclosed. Data Protection Act is designed to make sure and put in place what personal information may or may not be shared and also what can be with the information. Confidentiality has been described as central to preserving the human dignity of patients. All nurses and
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welfare of children‚ under (section 175 of the Education Act 2002.) Furthermore we have to follow the guidance of ‘Safeguarding’ children/young people within a Safer Recruitment in ‘Education DfES 2007’‚ as the safety and protection of all children/young people are of paramount importance. Safeguarding children/young people‚ under the Children Act of ‘2004’‚ which always defines‚ ‘safeguarding and promoting the welfare’ of children/young people as: * Protecting children from abuse and neglect;
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Study Day 1 Box 1 You have to make a staff leaflet. This can be A4 size or folded A4 size. This is what you need to write: U 7 1.1 The different reasons people communicate * Express needs * Share ideas and information * To reassure * Express feelings * Build relationships * Socialise * Ask questions * Share experiences U7 3.1 The barriers to effective communication * Background and culture * Sensory impairment * Dialect * Use of jargon
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Salem Telephone Company Case Study 1. I saw Sales Promotion for Salem Data being the VC because depending on how good business is doing (increased revenue and clients) would depend on how much money would need to be spent in promotions. Variable cost: Operations hourly personnel Power Fixed cost: Space Costs Equipment Costs Wages and Salaries (minus hourly personnel) Corporate Services 2. January February March Hourly wages $7‚896 $7‚584 $8‚664 Power
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