1) Describe the leadership qualities you possess that would make you a good COM Team Co-Chair to a first year student. One of the most valuable characteristics that would allow me to serve well as a COM Team Co-Chair is my ability to represent myself as a positive role model. As a youth gymnastics coach for four years‚ and peer tutor in the University of South Carolina Student Success Center throughout college‚ I took on a role as a motivator and encourager. I led my students with an enthusiastic
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Monitoring the Progress and Effectiveness of Student Teams http://www.foundationcoalition.org/teams Definition A team is a small group of people with complementary skills who are committed to a common purpose‚ performance goals‚ and approach for which they hold themselves mutually accountable.1 Although student teams may not satisfy all the requirements of the definition‚ the degree to which they do often determines their effectiveness. Rationale “Students do not come to school with all
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include customer letters of complaints . Many different types of customers are dealt with in the travel and tourism Industry; therefore the complaints that are faced can vary. Customers can complain by written a letter ‚ which is very common .letters should be dealt with by looking at the problem ‚ solving it and relying to the customer and hopefully they are satisfied and will remain a customers . customers may also complain through spoken word which is the most common form of complaints. Spoken word
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Mellisa Jones 23 Traverse Rd Apt # 1 Newport News‚ VA 23606 November 3‚ 2011 Mrs. Sarah Lesli Manager ABC 123 Floral Shop 4865 West Side Way Freakshow‚ Nevada 55579 Dear Mrs. Lesli: Recently we had your company do some floral decorating in our office. We received a number of fresh flower bouquets‚ six dry flower wreaths‚ four swags and eight large tropical plants. All of the products we receive were beautiful. We were to have received ten large tropical plants though. We also were
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respond to complaints. Dealing with a complaint I would follow the step by step list to respond to a complaint effectively and be professional‚ if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally‚ if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious complaint) I guide
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Helen Griffiths L2034NW DY AC 1.1 As team leader I am responsible for organising workloads on a daily basis to ensure DVLA office service targets are achieved. I prepare a rota on a weekly basis allocating staff to different duties depending on their experience and abilities. Workloads dictate which duties take priority. I am responsible for the development of staff and support them to perform their roles. I conduct monthly one to one meetings and identify any training needs. I organise training
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Learning outcome: 1: Know the role of a team leader within a team 1.1 Describe the attributes of a team leader A team leader must be able to guide and develop his team and focus them to work against a common goal‚ thereby contributing to the success of both his team and the company or project they are working for. In order to achieve this‚ a team leader needs great communication skills so that they can provide the necessary feedback‚ development and coaching of the team as well as clearly being able to
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What makes a great team leader? According to Victor Parachin‚ Thomas Jefferson made an excellent leader because he was optimistic‚ made things happen‚ and had a vision that he expressed clearly‚ was able to sell to others and successfully turned into reality. Effective leadership is a necessity. Leadership has been a requirement of society since the beginning of time. If a company’s goal is to progress‚ effective leadership is the key. Leadership is a vigorous method of relationship building
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Customer Complaints: A Gift in Disguise Werner‚ John. ASQ Six Sigma Forum Magazine12.3 (May 2013): 28-30. Abstract (summary) Improving the complaint management process is important for any organization‚ and the rewards for establishing an effective process are substantial and well worth the effort. When customers experience a problem with a product or service‚ some will complain to the front-line personnel. Most organizations do not have a complaint tab or button on their home page or on their
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Why is Mr. Shelton upset? What should be done to address his complaint? Mr. Shelton is upset because of the very poor customer service provided by Presto Cleaner. As written in Mr. Shelton’s letter to Mr. J.W. Sewickley‚ president of the company‚ he said that he has been outraged by the entire episode (the fact that he left his laundry in a store to be cleaned‚ that it took more than 6 weeks in order to have his clothes back and that‚ to cover this lack‚ he has to buy other shirts)‚ by the way
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