Creating Customer Value in Tourism and Hospitality Industry‚ pp. 752-763 M. Drljača: METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL MIROSLAV DRLJAČA‚ MSc‚ Researcher Zagreb Airport‚ Ltd.‚ Zagreb‚ Croatia METHODOLOGY OF BUSINESS PROCESS DEVELOPMENT IN A HOTEL UDC 65.012.4:640.4 Preliminary communication Requests of interested parties‚ amongst which the customer has the central position‚ are starting points of quality management system that complies with requirements of ISO
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Business research process Marquita Y. Scott April 28‚ 2014 Res/351 Erick Ahrens This paper will discuss the business research process and how the business research process works and what the steps are. The business research process usually starts with an overview of the business market or industry. The objective of the business research process is to found out if an opportunity exists within a certain market of business. Business research is the method a company business or corporation
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Deriving Use Case Diagrams from Business Process Models Remco M. Dijkman University of Twente‚ Faculty of Computer Science P.O. Box 217‚ 7500 AE Enschede The Netherlands dijkman@cs.utwente.nl Stef M.M. Joosten Ordina Finance Utopics‚ and Open University of the Netherlands P.O. Box 2960‚ 6401 DL Heerlen The Netherlands joosten@anaxagoras.com Abstract In this paper we introduce a technique to simplify requirements capture. The technique can be used to derive functional requirements‚ specified in
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Business process Re-engineering life cycle. BPR was pioneered in the early1990. It focuses on the analysis and design of workflows and processes within an organization. It aimed to help organizations to rethink how they do their work in order to improve customer service‚ to cut operational costs‚ and to become world-class competitors. In the mid-1990s‚ as many as 60% of the Fortune 500 companies claimed to either have initiated reengineering efforts‚ or to have plans to do so. Business Process
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The Research Process Robert Linares August 27 2013 Dr. Biman K Ghosh The Business Research Process The Business Research Process is not as easy as it seems‚ it consists of numerous steps you must follow in order to receive the best results possible. The Research Process consists of the following six stages: clarifying the business question‚ proposing research‚ research design‚ data collection and preparation‚ data analysis and interpretation and the sixed and final stage is to report the
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I— Introduction The business market is comprised of organizations that‚ in some form‚ are involved in the manufacturer‚ distribution or support of products or services sold or otherwise provided to other organizations. The amount of purchasing undertaken in the business market easily dwarfs the total spending by consumers. Because the business market is so large it draws the interest of millions of companies worldwide that market exclusively to business customers. For these marketers understanding
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Are multination corporations such as Wal-Mart helpful or harmful to the global economy? To a lesser extent‚ multinational corporation such as Wal-Mart are harmful to the global economy. Multinational corporation is a corporation or company that is registered in more than one country or that has operations in two or more countries. Global economy generally refers to the economy‚ which is based on economies of all of the world’s countries’ national economies. Also‚ global economy can be seen as the
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Describe the Business Research Process The business research process is an organized approach to studying all aspects of a business‚ the market‚ and its customer base to assist in making wise business decisions. The process consists of a logical flow of steps to arrive at a management decision. Step 1 begins with a management dilemma requiring further research. Once the research question is clarified through exploration the next step begins. Step 2 is proposing research‚ or data collection
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Case 3: China‚ India‚ and Wal-Mart: Issues of Price‚ Quality‚ and Sourcing Introduction: Wal-Mart was the largest retailer in the United States and the largest corporation in the world because of the crusade‚ which meant all US products on the shelves by its creator‚ Sam Walton (Weiss‚ 2009‚ pp.471). However‚ after he died in 1992‚ crusade evaporated‚ instead of US products‚ 98% of all of shelves throughout Wal-Mart (Weiss‚ 2009‚ pp.471) are manufactured in China‚ Vietnam‚ South Korea‚ Taiwan and
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CENTURY Robert Kaplan makes a compelling argument in his book‚ “The Coming Anarchy‚” that global environmental and social factors such as resource depletion‚ overpopulation‚ crime‚ and tribalism are the most pressing national security issues in the 21st century. He cites numerous examples of crime‚ war‚ and destitution in failing states of West Africa as well as protracted conflicts in the Balkans‚ and Central Asia. However‚ the environmental and social factors described by Kaplan are not security
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