Over the summer‚ I took a trip to Mission Beach with my family and friends as we do every summer and Christmas break. Each year we always take a night to go to our favorite restaurant‚ Tower 21. The refreshing atmosphere‚ top-notch service‚ and mouth watering food is what we come back for and they never fail to meet our expectations. This last experience‚ however‚ was different than what we were expecting. My family and I were all very ecstatic about getting dressed up and eating delicious food
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Nasaya Link Business3050 Capella University May 19.2013 I have worked in the restaurant field for over 6years and it can be very stressful. In this field I have encountered many problems especially since my promotion. Being that I was a waitress for 4 years and then being promoted as manager. I feel I have encountered more problems now than ever. I believe a lot of my staff has a problem with transition. I have worked around many
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Shan Gao Bus 10 One thing that I own and I love it is my Iphone. I love my Iphone because it is not just a phone it is a mini computer that I can carry and use it everywhere I go. The phone can check my emails‚ go to the webs‚ check the weathers and everything that you do with your regular computer. The quality of my phone is awesome‚ since I dropped my phone few times and it still works like new. I had a 3G before and now I have a 4G‚ I used the 3G one for two years and it still works
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Restaurant Customers At some point in your life you will earn the responsibilities of server. A majority of you will spend your time serving customers in a restaurant setting‚ where you may be more commonly known as a waiter or waitress. Your customers belong to a special group of customers that can be broken down into five different types. These different types of customers each require an appropriate kind of service. The better you are at delivering the appropriate services the better server
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Self-Service Technology The foodservice industry is continually making conscious attempts to improve customer satisfaction. One way is though touch screen‚ wireless ordering from a screen at guest tables. This trend derived from the capable technology of online ordering and the recent iPhone applications such as CityMint or GrubHub. Restaurant owners interested in this future trend have three choices in how advanced they want their technological restaurant to be. The first kind involves using
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Secret shopper TGI Fridays March 10‚ 2013 My boyfriend and I eat out so often that we are on a first name basis with the wait staff and most of the restaurants in town. We decided to go to some place different and finally decided on TGIFs. When we got there‚ I wondered why there weren’t a lot of cars in the parking lot and it didn’t appear to be busy. We weren’t even greeted properly‚ we had ask to sit in the bar area‚ and the hostess told us to go ahead and didn’t even take us there just
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Summary The job of waiting on tables in a busy restaurant demands a good deal of stamina and dedication to customer satisfaction. It’s a job which is perfect for the friendly‚ outgoing person who enjoys the social aspects of working and can provide the all important extra service to the dining experience. A good character combined with a sense of when to approach and when not to‚ are all important in this job. With modern tills and hand-held card services there are often duties which require the
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Ordering food in a restaurant Nowadays more and more people are choosing to have a meal out in a restaurant. There a re several reasons for this. One of them is a desire to spend better time in a comfortable atmosphere rather than prepare food at home. But it’s highly important for restaurant lovers not to forget about table manners speaking nothing about the right way to order food. Students and office workers get used to eating at their canteens so they just help themselves with whatever they
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Food & Beverage Division Organization Chart It also includes some small details for some of the section. Such as: Waiters and waitresses section also include the hostess‚ backland person‚ food runner and so on. The main functions of each individual position are: F & B Director: The food and beverage director is the cohesive force that keeps all departments together. The chief responsibility of him is to operate food and beverage department that satisfies the expectations of the hotel general manager
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Connor Ramage 6/30/13 CRN: 50036 Porcini’s Pronto Predicament Tom Alessio‚ Marketing Vice President at Porcini’s Inc.‚ of Boston‚ was pondering issues raised by a potential expansion of his company’s restaurant business. The domestic market for full-service chain restaurants was nearing its saturation point at both in-city and shopping mall locations. The big chains were looking overseas for growth‚ but as a small regional player‚ porcini’s had neither the resources nor the brand power
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