Iqra University Gulshan Campus M. Phil: Strategic HRM Presentation Topic: Southwest Airlines: A Case Study Linking Employee Needs Satisfaction and Organizational Capabilities to Competitive Advantage written by Roger Hallowell Reference: Human Resource Management‚ 1996‚ Vol. 35(4)‚ p. 513-534 Presented by: M. Shahnawaz Adil Dated: Tuesday‚ March 01‚ 2011 Course Facilitator: Mr. Ahsan Durrani Abstract (as written by Roger Hallowell): This article analyzes the sources of Southwest Airlines’
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Airport‚ Cooper released all the passengers and one stewardess in exchange for his demands. With the rest of the crew as hostage‚ Cooper ordered William Scott‚ the pilot‚ to fly the plane to Mexico City (Abacha and Gilmore 233). He demanded the Boeing 727 be flown no higher than 10‚000 feet‚ still allowing him to jump‚ and no faster than 150 knots‚ making it difficult for any other plane to follow (“D. B. Cooper” 1). Scott explained that they would need to refuel and turned the plane towards Reno
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* 1. Just Plane Smart Harvard Business School – Case Study Summary Abhishek Mehra Balaji P Saruabh Ranadive Sarang Bhutada * 2. The setting It’s summer of 1993 Southwest is expecting delivery of two uncommitted planes McGlade needs to find a way‚ to put these planes in operation‚ keeping the organizational objectives are intact Final decision would have to preserve the Southwest culture and spirit About Southwest Started as a intra-state operator in Texas Budget airline philosophy‚ survived a
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BOEING 747-400 Secondary Flight Control Surfaces Aircraft secondary flight control surfaces In order for an aircraft to maneuver and maintain its stability‚ this required for aircraft to have control surfaces. Mainly‚ the aircraft are divided into two main control surfaces which are the primary flight control and the secondary flight control. The primary flight control is a basic control surfaces used to maneuver such as rolling‚ pitching and yawing. Meanwhile‚ secondary
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using unified airplane models‚ implementing Operational Terminal Information System (OTIS) etc. These decisions affect different areas of operations‚ from maintenance and training to turnaround efficacy. For example‚ Southwest trains its crew only for Boeing 737‚ the only model in the fleet‚ which gives the airline flexibility regarding the scheduling and the trainings. Also OTIS provides the necessary information for better efficacy of the ground operations team before the plane arrives‚ so they can
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Their workforce includes over 84‚000 employees (Welcome). They also have a fleet of more than 800 aircraft (Welcome). These planes are either leased or purchased from multiple aviation companies including Boeing‚ Airbus‚ Bombardier‚ Embraer‚ and McDonnell Douglas (Welcome). Delta Air Lines offers flights domestically and internationally. They offer service to over 300 destinations in over 50 countries (Corporate). They also serve around 180 million travelers
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less congested airports in order to improve the efficiency of flight operation and maintain high levels of aircraft utilization. Southwest pilots spend more time in the air than pilots in other airlines. At meantime‚ SWA only flies fuel-efficient Boeing 737s and this single type of aircraft allowed SWA to save on maintenance and pilot training costs. Besides‚ the frequent flyer system of SWA advocates simplicity as it is based on the number of trips flown‚ instead of the mileage. As such‚ it requires
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improved inventory management system‚ ultimately called the Semi-Automated Business Reservations Environment (SABRE). IBM provided the hardware‚ while American and IBM jointly built the software. The initial investment was comparable to half a dozen Boeing 707 jet airplanes. Competitors make their own distribution system and later‚ certain circumstances open the industry to Global Distribution System allowing AA’s own system to be access by those customers of competitors. TIME CONTEXT In year 2006
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The first week of my Boeing Internship is a busy one. I have attended two of the three Marriot Boeing events. It was an incredible experience. I took fond of the stories of important Boeing employees’ mistakes. I also found interest in the poster session—specifically the augmented reality device. As the weeks went on‚ I have attended the Satellite 101 Training‚ met an astronaut‚ took a tour around the Boeing campus‚ took a tour around the Chemistry Laboratory at Huntington Beach and many more activities
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SOUTHWEST AIRLINE IN 2010: CULTURE‚ VALUES AND OPERATING PRACTICES CASE QUESTIONS: 1. Is there anything that you find particularly impressive about Southwest Airlines? Transported more passengers from U.S airports to U.S destinations than any other airline Consistently profitable- had reported a profit every year since 1972 Became a major competitive force in domestic segment 2. What grade would you give Southwest management for the job it has done in crafting the company’s strategy
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