The Oxford Handbook of Modern African History Edited by John Parker and Richard Reid Oxford University Press 536pp £95 Colonialism was predicated on the negation of African history or‚ as one of the two editors of this volume‚ John Parker‚ wrote in his African History: A Very Short Introduction (2007): a ‘general European perception [...] that Africa‚ especially Sub-Saharan Africa‚ had no history to speak of’. The emergence of sub-Saharan African history in both western and African universities
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1.1 THE INDIAN ECONOMY The history of Indian Economy and its labour force in the post independence period can be divided into two phases: i. the Import Substitution/ Plan Era (1947 to 1991) ii. the era of Economic liberalization (1992 onwards) 1.1.1 Import Substitution/ Plan Era (1947 to 1991): For three of the five decades (1950-80)‚ India steadily grew at the so-called “Hindu rate of growth” of three and a half percent. During the remaining period‚ it grew at rates between 5 and 6 percent
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Human Relations can be defined as the term which “covers all types of interactions among people- their conflict‚ co-operate efforts and group relationship. It is the study of why our beliefs‚ attitudes and behavior sometimes cause relationship problem in our personal lives and work related situation”. (Communication for Management‚ class notes‚ 2012) Effective human relations have an influence on our work by creating a good atmosphere‚ the climate of cooperation and trust promotes productive workers
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References: Harband‚ M. E. (1966). he Duty to Bargain before Implementing Business Decisions. Retrieved from http://scholarship.law.berkeley.edu/cgi/viewcontent.cgi?article=2909&context=californialawreview
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customer relations 2. Core concepts 3. Facets of customer relationship management 4. Importance of customer relations 5. Global perspective on customer relationship management 6. Role of Human Resources in Customer Relationship Management PART II –CUSTOMER RELATIONS‚ CUSTOMER SERVICE & PUBLIC RELATIONS 1. Customer Relations and Customer Service 2. Customer Relations and Public Relations PART III – CUSTOMER RELATIONS MANAGEMENT
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Discuss a historical turning point in New Zealand Employment Relations. “Parliament‚ in the last 100 years or so‚ has a lot to say about conditions of work and the relationship between employers and their employees” (Deeks & Rasmussen‚ 2006). There have been many industrial disputes regarding the arbitration system between 1894 and 1991 which has influenced changes to New Zealand Employment Relations. One of the many industrial disputes was the waterfront industrial dispute 1951. This dispute in
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Session 5 1. The institutional variations in ethical standards‚ CSR and sustainability issues. Matten and Moon (2008)’s framework Corporate governance refers to the system of structures‚ rights‚ duties‚ and obligations by which corporations are directed and controlled. The governance structure specifies the distribution of rights and responsibilities among different participants in the corporation (such as the board of directors‚ managers‚ shareholders‚ creditors‚ auditors‚ regulators‚ and
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BHM COURSE GUIDE COURSE GUIDE BHM 750 LABOUR RELATIONS Course Developer/Writer Abdullahi S Araga National Open University of Nigeria Course Co-ordinator Abdullahi S Araga National Open University of Nigeria Programme Leader Dr O. J. Onwe National Open University of Nigeria NATIONAL OPEN UNIVERSITY OF NIGERIA 750 BHM COURSE GUIDE National Open University of Nigeria Headquarters 14/16 Ahmadu Bello Way Victoria Island Lagos Abuja Office 5‚ Dar Es Salaam Street Off Aminu
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problems associated with industrial relations‚ it is desirable to study its various evolutionary phases. Practically speaking‚ the growth of industrial relations in India is in no way different from that of other parts of the globe. The various stages of industrial relations progressed from primitive stage to factory or industrial capitalism stage. The emergence of tripartite consultative system and voluntary and statutory approach to industrial relations‚ immensely contributed to the growth
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Introduction To enable employees to deliver productive outcomes at work and within society‚ one must first consider the concept of industrial relations; later known as employee relations due to the shift in trading trends of the UK from predominantly manufacturing industries. Employee relations concentrate on the management and maintenance of the employment relationship between employer and employee. This means dealing with employees either through trade unions or individually to bargain for employment
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