Preview

Ups Hp Case

Powerful Essays
Open Document
Open Document
2461 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Ups Hp Case
UPS and HP: Value Creation through Supply Chain Partnerships

Executive Summary

United Parcel Service (UPS) and Hewlett Packard (HP), both global leaders in their industries, strategically aligned themselves to capitalize on their ability to competitively provide superior services to their customers. UPS, a global distribution company and HP an information technology firm signed a contract solidifying a three year partnership in the early 2000s enabling them to capitalize on both company’s core competitive competencies already in place. UPS and HP recognized their competitive strengths and abilities in domestic and international territories as they continued to seek opportunities to improve their current systems, innovate through groundbreaking technologies and utilize the competitive aptitude found in each other. The partnership was a result of HP’s operation leaders identifying potential turbulent market conditions stemming from changes in the industry and their potential lack of capturing new market opportunities. The partnership originated from HP’s lack of a tactical supply chain services and strategic goals to attain such systems and UPS’s business outlook of attaining more sophisticated technological capabilities. Leveraging an existing supply chain service allowed HP to focus on technological innovations rather than logistics and transportation. UPS’s services such as supply chain design, planning, logistics and distribution services, transportation and freight and international trade management are strengths HP identified as crucial for growth and expansion. In 2004, Pat Grace of UPS Supply Chain Solutions and Mark Colaluca of Hewlett Packard (HP) met for a quarterly business review when they both addressed a percolating issue centered around the their original strategic objectives. The original partnership objectives anchored in the strategic goal of growth was declining due to lack



Cited: Lewis, M., Rai, A., Forquer, D., & Quinter, D. (2007). UPS and HP: Value Creations through Supply Chain Partnerships. Richard Ivey School of Business, A, 1-14 Appendix 1.1 UPS Critical Success Factors and Core Competencies [pic] 1.2 HP Critical Success Factors and Core Competencies[pic]

You May Also Find These Documents Helpful

  • Good Essays

    Week 2 Consumer Behavior

    • 1239 Words
    • 5 Pages

    UPS has been in the package delivery business for 95 years, providing services to businesses and consumers worldwide in more than 200 countries. In 1994, UPS began to investigate the potential of e-commerce and started an internal group focused on enabling e-commerce. UPS redefined its core business and found ways to change its structure and processes, forming new businesses to take advantage of new opportunities. UPS was interested in finding ways to leverage their extensive infrastructure and expertise in basic transportation of goods, services, and information. They wanted to enter new markets and continue to grow. They also wanted to undergo a more fundamental change—to transform their company into an enabler of global commerce. the company 's vision was to be "the leading package delivery company." They were able to grow significantly toward that goal, but they weren 't satisfied with just that. They wanted a larger challenge for the company. In 1999, they changed their vision statement to "the enablers of global e-commerce." It was at this time that their company purpose (vision), mission, and strategies were redefined as follows:…

    • 1239 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Hp Case

    • 676 Words
    • 3 Pages

    . Over the time covered here, did Hewlett-Packards board of directors fulfill its duties to the company’s share owners? Explain how it met or did not meet basic duties.…

    • 676 Words
    • 3 Pages
    Good Essays
  • Good Essays

    The United Parcel Service has taken steps to restructure itself from an operations-oriented company into a market driven industry. Recent findings suggested the need to achieve better external customer satisfaction. The steps taken were to improve the overall of all customers that utilize the services at UPS. Other key areas that need improvement are volume logistics and customer logistics. The main priority at UPS is to deliver the package on time. They provide a much-anticipated alternative to the monopoly of the United States Postal Service. This competitor has been unreliable on…

    • 1525 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    UPS Vs FedEx

    • 1115 Words
    • 4 Pages

    This report will analyze the fierce on-going competition between the two companies that have dominated the package delivery service, FedEx Corporation and United Parcel Service, Incorporated. The situational analysis will explain the back and forth battle between in both popularity and profitability as these two companies try to gain market dominance. This part will also analyze the agreement between the United States and China regarding the new air-transportation agreement. Financial analysis will also be used to show that UPS, at the time the case was written, is financially superior to FedEx.…

    • 1115 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    Fedex vs Ups

    • 4116 Words
    • 17 Pages

    The air express segment was a $25bn portion of the US package-delivert industry, and was concentrated in letters and packages, overnight and deferred, and air or air and ground. Virtually all FedEx business activities were in the air express segment of the package delivery industry, only 22% of UPS’s revenues were derived from its next day air business. FedEx and UPS’s competition for the dominance of the $25bn domestic air express delivery market foreshadowed in an unusually challenging future…

    • 4116 Words
    • 17 Pages
    Powerful Essays
  • Better Essays

    Attaining a competitive advantage in package delivery business appears to be a challenging task. The main reason is that it is an easy-to- duplicate business both for the competitors and any new entrants. This is obvious in FedEx's case: the company always has distinguished itself through technologically advanced services, expanding in many places and new products over other competitors, especially UPS. UPS was the main choice for low-priced ground delivery services however being a market follower in the air delivery sector could negatively affect its reputation and cause loss of market in the long term.…

    • 974 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Lambert D.M, Emmelhainz M.A, Gardner J.T. (1996). Developing and implementing supply chain partnerships. International Journal of Logistics Management. 7 (2), p2.…

    • 2817 Words
    • 11 Pages
    Powerful Essays
  • Better Essays

    This paper is to compare and analyze FedEx’s value creation frontier and execution strategies. I will also take a look at the four building blocks that FedEx needs for a competitive advantage to stay ahead and maintain above-average profitability. I will assess FedEx’s current business model and recommend a strategy on a business level to also give them an advantage over their competitors. I must also assess in what manner the overall global competition may impact FedEx’s new business strategy. I will also suggest one significant way that FedEx may confront the global…

    • 1386 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    Amazon Case

    • 403 Words
    • 2 Pages

    1. How do Amazon.com’s logistics and supply chain management activities help the company create value for its customer:…

    • 403 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Both FedEx and UPS have met their match in the logistics industry. FedEx gives a more liberal way of business by giving the drivers a small business set up, and UPS is looking to stay a few steps ahead of the game with trends like being environmental friendly, saving natural resources, cutting costs, and using technology to make logistics run more efficiently. Combined parcel carriers like FedEx and UPS are growing vigorously because of solid matrix models and the need of their existence. It is imperative in the scope of businesses that its components are solid, smooth sailing, and always one step ahead of the…

    • 1057 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Ups Case

    • 299 Words
    • 2 Pages

    What and where does information need to be collected and where does it go as part of the process to support the tracking of UPS shipments? [table]…

    • 299 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    HP believes that simplifying logistics industry supply chains centers on a single premise: the information surrounding in-transit materials and financial management is as valuable as the actual physical goods. Thus, the better you synthesize and utilize the information embedded in the supply chain operations, the more you can reduce complexity and prosper. To this end,The company offer a four-pronged approach for addressing supply chain complexity:…

    • 787 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Hp Cisco

    • 4787 Words
    • 20 Pages

    Jim Heal of Hewlett-Packard, Inc (HP) and Mike Thomas of Cisco Systems, Inc (Cisco) were both leaders of strategic alliance management teams that were formed in early 1997. Both teams were created to help facilitate the strategic alliance that was formed between HP and Cisco. As with all alliances, a wide variety of issues and challenges emerged that had be to be resolved and it was the purpose of the alliance teams to solve such issues. Beginning in February 2002, a formal contract to expand the HP and Cisco alliance was being negotiated and it was during this time that several important challenges emerged that would require the full attention of Mr. Heal and Mr. Thomas.…

    • 4787 Words
    • 20 Pages
    Best Essays
  • Powerful Essays

    * What technologies are used by UPS? How are these technologies related to UPS’s business model and business objectives?…

    • 2580 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    The article is all about successful supply chain partnership elaborated by authors Douglas Lambert and Michael Knemeyer, they cited the processes between Wendy’s International and Tyson Foods to analyze faulty and precise managing of supply chain partnerships. Supply chain involves the network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers, effective management of the supply chain focus on valuable supply chain partnership, that if taken for granted may lead to mismatched or failed expectations, which could eventually flaw business relationships and business performance.…

    • 813 Words
    • 4 Pages
    Good Essays