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CHAPTER 1

THE PROBLEM AND ITS SETTING

Introduction

Records, as defined, is any paper, book, film, chart, etc. of physical form made, received as evidence of individual, organizational functions, objectives, policies, decisions, procedure, operation and many others. And we all know that records, nowadays, have been considered a necessity in any organization. Keeping these records, as time passes, systematic procedures were learned and develop to improve better handling of records. Any organization which can produce the right records at the right time manifest efficiency and effectiveness.

That is the reason why, companies adopt and apply the improvement on the systematic procedures in any matter, taking for instance, the record management to make their organization manifests the efficiency and effectiveness.

Companies with lots of clientele commonly avail and utilize systems that will electronically manage their records. That is the reason why the proponents come up with this kind of study to give our chosen locale, the Mexico Community Hospital”, a system that will help them manage their records electronically and will provide them less hurdles and hassles on working with their daily transaction and on human working efficiency.

1. Background of the Study

A hospital residing in San Carlos, Mexico, Pampanga needs a technological modernization to continuously enhance their services for the ease and benefit of their customer. It is a government hospital named “Mexico Community Hospital” which was established on October 28, 2010.Considering the dates of its establishment, the hospital operates with less than a year, as expected, they implement the traditional process of managing their records and a manual process in every transactions.

Mexico Community Hospital consists of 41 bedroom capacity with 4 resident doctors and 101 staffs and has a total of 70 nurses working everyday.

To provide sustainable, accessible, affordable

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