The Fiiian
Experience-The Tau
Relationship*
- Iris ls a case
about a probrem facecl by Brett Tayror, an American who expatriate owner-manager in a resort hotel at yanuca Island in :iii' The shangri-La Fijian Resort (FIIIAN) was one of the grand names t: the Shangri-La International Hotel
Group. The other"prictes of the sinngri-La International Hoter Group were the Rasa saying Resort in l'crnng and Shangri-L-a Hoter in singapore. The FIIIAN was a
3T-year,ltl resort and enioyed a strong and wiclespread reputation in Australia,
\ew Zealand end the south pacific region is o worrd standard
:itternational hotel.
'\
tlS a/r,
"we bought the hotel from the original founders; a group of
:hree ex-Pan Am pilots. The view is as scenic as the best in the
',''-orld and perfectly pollution-free. we have clear blue skies and clear blue seas. The fishes nibble at your toes and come close *'hen you take a swim in the sea. Look at the deep sea sport lishing record; blue marlins and black marlins every year, not to mention the yellow fin tunas and bonitos,,, eratorated Brett
Taylor, the general manager and owner of the FIJIAN.
The FIJIAN was located on yanuca Island on the west side of viti Levu, one of the big islands in Fiji. It was linked to viti Ler,.u by a 2oo metre causeway. yanuca Isiand, being a native reserve land, was owned by and reased from the Nadloga tribe whose
main village was located on the main island of
*
viti Levu iust
This case was written lf anoong chee yoong, while a graduate student in the
Malaysian Graduate schooi of Management at universiti putra
Maraysia.
152
Issues and cases
in cross-curturar Management: An Asian perspective
outside Yanuca Island. The chief of the Nadroga tribe held the title, Kalevu, which means High chief. The title was hereditary, passed down to the eldest claimant next in line, whether male or female. The present Kalevu was Lady Adi Mere. There