This paper discusses FedEx Corporation and details the linkage between the business strategy, workforce strategy and HR strategy that has been adopted by the company. The paper also lays emphasis on the comparative advantage of FedEx Corporation due to its commitment in making differentiation as competitive advantage and the unique way it has positioned itself on the world map of parcel or small packages service providers. Again, the paper has also highlighted the way the whole workforce of the organization has adopted to the FedEx Strategic culture and how effectively the whole of human resource strategy has been implemented right from the grassroots level to that of the highest levels of management.
FedEx is the largest among the world’s transportation service companies and has carved a niche area for itself in the small parcel delivery area in US as well as in 220 countries around the world. With around 280,000 employees FedEx has been able to successfully carry on its operation with a definite edge with that of its competitors due to the way it has established a coherent linkage with its different stages of strategic operation along with the overall business strategy, workforce strategy and human resource strategy. It has been noted that in spite of the recessionary trends in the world economy FedEx has been able to retain its employees when the competitors resorted to lay off. The success of this or the positive outcome of this was mainly due to the unique workforce strategy it adopted while keeping in view the overall objectives of the company. In order to understand the deeper linkage that existed in the management employee relationship at FedEx Corporation it would be quite pertinent here to note some of the business strategy it adopted that merged with that of the aspirations and well being of the employees.
Maintaining differentiation as a competitive advantage
FedEx has a competitive advantage in its differential approach in