Technical Proposal on Change Management Strategy

TECHNICAL PROPASAL FOR
CONSULTANCY SERVICES ON CHANGE MANAEGEMENT STRATEGY FOR OPERATIONALIZING OF THE BALANCED SCORECARD (BSC) SYSTEM AT THE HIGHER EDUCATION LOANS BOARD
BY:

UniAfric House, Koinange Street, 2nd Floor, Suite 267
Tel: [phone]
P.O.BOX 42468-00100, NAIROBI. [e-mail] PREPARED FOR
HIGHER EDUCATION LOANS BOARD TENDER NO. HELB/RFP/10/2013-2014

28th January 2014

To: The C.E.O &Board Secretary Higher Education, Loans Board P.O Box 69489 - 00100 NAIROBI

Dear Sir/Madam
REF: TECHNICAL PROPASAL FOR PROVISION OF CONSULTANCY SERVICES TO UNDERTAKE KCAA CHANGE MANAGEMENT STRATEGY FOR OPERATIONALIZATION OF THE BALANCED SCORECARD (BSC) SYSTEM AT THE HIGHER EDUCATION LOANS BOARD

We refer to your invitation for proposal on the above subject and would like to submit our proposal for consultancy to carry out training on change management and pre-separation programme development and staff training
Please find attached herein is our detailed proposal for your review. We look forward to your invitation to discuss on how to work with you in future.
Thanks in advance

Yours sincerely,

Martin Mbugua.
Managing Director

TABLE OF CONTENTS 1.0 INTRODUCTION 5 2.0 OUR CAPABILITY STATEMENT 6
History 7 Our Mission & Vision 8
Vision 8
A loan available for every Kenyan enrolled in higher education 8
Mission 8
Core Values 8 4.0. TERMS OF REFERENCE 8 5.0 SCOPE OF THE ASSIGNMENT 14
6.0 METHODOLOGY AND WORK PLAN 17 3. KEY COMPETENCIES 53 4. QUALIFICATIONS AND PROFESSIONAL MEMBERSHIP 54 5. CAREER GROWTH 54 6. EXPERIENCE PROFILE 55 8. EMPLOYMENT RECORD 58

ACRONYMS
Outlook Solutions OSL
In-depth- Interviews IDI
Directorate of Industrial Training DIT
Terms of Reference TOR
Human Resource HR
Change Mangement CM
Higher Education Loans Board HELB

1.0 INTRODUCTION
About us
Outlook