Preview

Swot Analysis of Hilton Hotel

Satisfactory Essays
Open Document
Open Document
496 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Swot Analysis of Hilton Hotel
SWOT analysis of Hilton hotel

Strengths

• Hilton Hotel Corporation (HHC) is a well established organization and industry leader in the hotel, hospitality and gaming industry

• HHC is well diversified across the industry with hotels in the high end, business and mid-priced classes in their product mix

• HHC also possesses solid integration features such as owning the companies that manufacture its furniture and has invested in online reservation travel enterprises

Weaknesses

• HHC may be two narrowly focused making it vulnerable to a downturn in the global economy and other world-wide catastrophes that could limit global travel such as the bird-flu and a significant terrorist strike

• HHC may be vulnerable to workers’ strikes and crack down on undocumented workers in the U.S. Most of its holdings are in the U.S.

Opportunities

• HHC should offer an array of distinctive and specialized services to the high end guests and high rollers such as

• Wedding planning & hosting

• Spas that specialize in personal services

• Personal trainers

• HHC should look to expand into or acquire a cruise line

• A cruise ship is little more than a hotel that floats this would essentially match what it currently does with its leased properties

• Gaming activities would escape regulation, etc.

• Take advantage of emerging markets, especially with business class and mid-priced markets

Threats

• HHC must be careful not overextend its efforts to mix entertainment and gaming

• Also the extension of credit and other side effects of gaming can slowly but surely nibble away profits

• September 11th was a major blow to the hotel industry. A similar event could result in another down turn.

By studying national and regional industry trends, HHC will be able to take advantage of opportunities that will enable growth while identifying threats that may affect profitability. Growth in the hotel and hospitality

You May Also Find These Documents Helpful

  • Powerful Essays

    Carnival Cruise Case

    • 3148 Words
    • 13 Pages

    After the terrorist attack on New York City and Washington, D.C. on September 11, 2001, customers for cruises dropped out of the market. The 2002 bookings were down 9%. Everyone in the industry was affected and led to several bankruptcies.…

    • 3148 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    HADM 3310

    • 5488 Words
    • 21 Pages

    operations; a historical view of the development of the hotel industry; and understanding of the…

    • 5488 Words
    • 21 Pages
    Powerful Essays
  • Powerful Essays

    | Hilton Hotels are the leading name in service industry and most recognized. They are either owned , managed, or franchised to independent operators by Hilton Worldwide. Their main purpose is to give their customers individualised service and best hotel quality.…

    • 1168 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    QBUS

    • 1525 Words
    • 9 Pages

    A major hotel chain with hotels in a large number of major cities throughout the world is…

    • 1525 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Omni Hotels and Resorts

    • 6877 Words
    • 28 Pages

    Omni Hotels and Resorts is a member of the hospitality industry. For the remainder of this report, it will be referenced, compared and analyzed on how best it fits into the hospitality industry in the United States economy. Omni Hotels and Resorts is a relatively small player in the hospitality industry when compared to Marriot, Hilton, Radisson or Best Western, but none the less has recognized suitable returns for its respective market share. To better classify and study Omni’s performance it is necessary to tighten the focus of what its specific industry really is. The hospitality industry and more exclusively, the hotel industry, is structured with the following classifications: Luxury, Upper Upscale, Upscale, Midscale with F&B (Food and Beverage), Midscale without F&B, and Economy. Omni Hotels falls into the upper-upscale market alongside competitors such as Hyatt, Hilton Hotels, Sandals Resorts, Doubletree, Sheraton Hotels and Resorts and many others. Omni Hotels best fits, or caters to, the target market of a traveling business person within the upper-upscale level of hotels. This specific market seeks to provide services and amenities needed to perform and conduct business in a timely and fashionable manner, while away from the home office.…

    • 6877 Words
    • 28 Pages
    Powerful Essays
  • Best Essays

    This proven dynamic shared between the three industries requires HTE hosts sell not only their products to guests, but the relationship that can exist between them. By focusing on the importance of the host/guest relationship through providing consistently high customer service, with special attention to monitoring the supply chain, the host will be rewarded with customers who will reciprocate with loyalty.…

    • 2741 Words
    • 11 Pages
    Best Essays
  • Powerful Essays

    This report seeks to answer this question by presenting an in-depth analysis of the many factors that have been responsible for this success. Firstly, the environment in which the company is operating in will be carefully looked at; this will include looking at the general trends within the environment, followed by an examination of the resorts and casinos industry. Next, an analysis of the strengths and weaknesses of LVS’ competitors will be carried out in a bid to provide an offensive and defensive strategic context through which opportunities and threats can be easily identified. The environmental analysis will then conclude with a discussion of the future trends of the industry.…

    • 8436 Words
    • 34 Pages
    Powerful Essays
  • Powerful Essays

    Marriot vs Fairmont

    • 7701 Words
    • 31 Pages

    FHR and MI are leaders in the hospitality industry and have numerous hotels established world-wide. Both companies are traditional in theory, with a rich historical background that dates back to the early 1900’s. However, competition in the hospitality industry is fierce with companies constantly improving themselves to remain relevant. The table below displays FHR’s and MI’s main competitors.…

    • 7701 Words
    • 31 Pages
    Powerful Essays
  • Better Essays

    Hhonors Case Study

    • 1002 Words
    • 5 Pages

    Looking at the weaknesses of the Hilton hotel chain and the HHonors Program we can see that a major area of weakness has been a “widely varying product and the challenge of managing customer expectations with such a variety of product offerings” (Deighton, & Shoemaker, 2000). This is an issue caused in large part by the different types of ownership and management which controls the 492 properties branded as Hilton hotels. We can also see that when lined up in a direct comparison with the new Starwood Preferred Guest Program such features as No Blackout Dates, No Capacity Control, Paperless Rewards, and Increased Hotel Reimbursement (none of which are currently offered by HHonors) could be expensive to match and may not make since for HHonors to offer. The following is an alternative strategy I would suggest Hilton consider given the circumstances presented in the case.…

    • 1002 Words
    • 5 Pages
    Better Essays
  • Best Essays

    The company operates a diverse portfolio of brands across multiple segmentation, which cater for multiple price segments from the upscale 5 star properties focusing on the international business traveler, to the 4 star properties catering both to the business traveler and the leisure traveler down to the midscale targeting both domestic business and leisure travelers (IHG Annual report 2011). Most of its revenue generates from royalty fees of franchises and management fees from the hotels it manages. IHG only owns 11 hotels worldwide, less than 1% of its portfolio (IHG Business Model). IHG mainly focus…

    • 3787 Words
    • 16 Pages
    Best Essays
  • Powerful Essays

    Having experienced the SARS, July 7th, 2005 terrorist attack, and the Bird Flu, which have slowed down the UK economy and had an adverse effect on the hotel industry, there are now clear signs of recovery. This report will first examine the UK hotel market, discuss the major industry players and demonstrate the relative importance of key issues. Furthermore, it will explore the UK consumer trends, present the diversity of backgrounds of investors and provide a future outlook along with a forecast which has been developed to illustrate the industry and the factors affecting its development and future. In conclusion, it will comment on short-term and long-term investment as well as recommending an outcome for the investor.…

    • 2129 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    The criteria of evaluation for the service package include an assessment of the company’s supporting facility, facilitating goods, information, and its explicit and implicit services provided. In a glimpse, HRH Singapore embodies most of the distinctive qualities that it should possess. The hotel is primly located in the middle of Singapore’s resort hub. It provides a long range of facilitating goods and service that lives up to its well-established reputation.…

    • 3752 Words
    • 16 Pages
    Powerful Essays
  • Good Essays

    CHN was a publically traded company with a long history in the hotel business. CHN owned, managed or franchised hotels (under the brand name Carter) across globe. The Carter name was recognized internationally as synonymous with quality hotels. CHN‘s worldwide holdings comprised 195 hotels, of which 150 were franchised. Of these, CHN’s casino-hotels had 11,000 rooms (85% occupancy rate) and its nonmanaging properties had 71,000 rooms (71% occupancy). Casino-hotels were generally large facilities generating revenues from both room rentals and gambling. At one point, CHN considered spinning off its gambling segment, but new management was reconsidering. CHN’s recent share price of $ 100 seemed to reflect the market confidence in the new management of the company.…

    • 437 Words
    • 2 Pages
    Good Essays
  • Good Essays

    The upcoming year is projected to be a better and brighter one for the hospitality industry, but what are the new factors driving the market in 2012? The landscape is evolving quickly as new technology demands that hotels become more social and engaging in their marketing efforts, travelers are looking for the best value propositions, and consumer demand is pushing for hotels to make concerted efforts on property upgrades and improvements.…

    • 1057 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Benefit Segmentation – Marriott has broken up the chain of hotels into at least a dozen segments that benefit certain types of individuals’ specific needs. By segmenting customers into categories based on their needs, the business person, the family on a tight budget and the traveler just wanting to relax after an extended trip across the country all benefit. Segment marketing offers several benefits over mass marketing by enabling Marriot to hone in on product or services more effectively, while using less money on advertising as well as profitably. An example of Marriott’s segmenting would be the Courtyard. By spending more time on reconfiguring the room by adding additional plugs and a bigger desk, business persons are able to keep working within their room without distractions. (Gunther, 2009)…

    • 1385 Words
    • 6 Pages
    Better Essays

Related Topics